Vacant job

Are you a student looking for a part-time job that provides you with valuable experience in customer service? In our client's reception, you will be welcomed into a group of competent colleagues and given the opportunity to take significant responsibility for internal administration, customers' visit experiences, and representing the company's brand externally.

About the position

We are looking for students who want to work part-time in our client's switchboard and reception. The switchboard is shared between another office and the head office in Rotebro. As a receptionist, you are the face of the company in the reception area and the first person visitors meet or speak to on the phone. For this assignment, we are looking for you who love interacting with people and contributing to strong service experiences. The scope of the assignment is 1 day per week.

What we offer

• A merit-building part-time job where you gain valuable experience in service and administration
• The possibility to combine with both calm and intensive study periods, thanks to the fact that there are several consultants helping each other cover shifts

Responsibilities

• Receive visitors in the reception and assist with check-ins in their digital visitor system
• Handle emails and the switchboard, and refer and connect internally to, for example, technical sales, or order, invoice, and return handling
• Responsible for mail handling, both incoming and outgoing
• Ensure that conference rooms and common areas look presentable
• Arrange food orders and serve lunch and coffee to visitors
• Take care of the kitchen and dishwasher if needed

We are looking for you who

• Are studying at least 50% at a university or college with at least 1.5 years left until graduation, or have another main occupation
• Have very good knowledge of Swedish and English in speech and writing
• Have a service-oriented and professional attitude

It is an advantage if you have

• Previous experience working in a reception or customer service
• Experience in service from, for example, retail or another service function
• Experience in organizing and preparing for conferences

To succeed in the role, you have the following personal qualities:

• Helpful
• Respectful
• Proactive

Other information:

• Start: Immediately
• Working hours: Office hours, with the possibility to work half-days or full days
• You are needed during both planned holidays and sudden illness, which requires flexibility to be able to step in at short notice from time to time

Our recruitment process

This recruitment process is handled by Academic Work, and our client's request is that all questions regarding the position are sent to Academic Work.

We apply rolling selection and will remove the ad when enough candidates have reached the final stage of the recruitment process. A CV is requested upon application. We do not use cover letters as a selection method and therefore do not need them attached. As a candidate, you bear the main responsibility for ensuring your application is complete when submitted. The recruitment process includes two selection tests: a personality test and a cognitive ability test. The tests are a tool to help find the candidate with the highest potential for the position and to promote equality, diversity, and a fair recruitment process.

For our part-time positions, you as an applicant need another main occupation of at least 50%. Examples of this are studies, another employment, self-employment, parental leave, or similar.