Vacant job

Are you a student looking for a part-time job that provides valuable experience in customer service? At our client's reception, you will be welcomed into a group of competent colleagues and given the opportunity to take significant responsibility for internal administration, visitor experiences, and representing the company brand externally.

About the role

We are looking for students who want to work part-time at our client's switchboard and reception. The switchboard is shared between another office and the headquarters in Rotebro. As a receptionist, you are the face of the company and the first person visitors meet or speak to on the phone. For this assignment, we are looking for someone who loves interacting with people and contributing to strong service experiences. The scope of the assignment is 1 day per week.

What we offer

• A rewarding part-time job where you gain valuable experience in service and administration.
• The possibility to combine work with both calm and intensive study periods, thanks to a team of consultants who support each other with shifts.

Responsibilities

• Receive visitors at the reception and assist with check-ins in their digital visitor system.
• Staff the email inbox and switchboard, and refer and connect internally to, for example, technical sales or order, invoice, and returns handling.
• Be responsible for mail handling, both incoming and outgoing.
• Ensure that conference rooms and common areas look presentable.
• Arrange food orders and serve lunch and coffee to visitors.
• Take care of the kitchen and dishwasher if needed.

We are looking for you who

• Are studying at least 50% at a university or college with at least 1.5 years left until graduation, or have another main occupation.
• Have very good knowledge of Swedish and English in both speech and writing.
• Have a service-oriented and professional attitude.

Meritorious qualifications

• Previous experience working in reception or customer service.
• Experience in service from, for example, retail or other service functions.
• Experience in organizing and preparing for conferences.

Personal qualities

To succeed in the role, you have the following personal qualities:

• Helpful
• Respectful
• Proactive

Other information

• Start: Immediately
• Working hours: Office hours, with the possibility to work half-days or full days.
• You are needed during both planned leaves and sudden sick leave, which requires flexibility to step in at short notice.

Our recruitment process

This recruitment process is handled by Academic Work, and our client's request is that all questions regarding the position are sent to Academic Work.

We apply continuous selection and will remove the ad when enough candidates have reached the final stage of the recruitment process. A CV is required when applying. We do not use cover letters as a selection method, so one does not need to be attached. As a candidate, you bear the main responsibility for ensuring your application is complete when submitted. The recruitment process includes two selection tests: a personality test and a cognitive ability test. The tests are a tool to find the candidate with the highest potential for the role and to promote equality, diversity, and a fair recruitment process.

For our part-time positions, you as an applicant must have another main occupation of at least 50%. Examples of this include studies, another employment, self-employment, parental leave, or similar.