Vacant job

Do you want to develop within IT and work in a varied role where you can combine technology, problem-solving, and support? We are now looking for you who enjoy helping users, solving technical challenges, and developing together with a knowledgeable team. Here you will have the opportunity to work in modern IT environments with varied tasks and good development opportunities.

Our client is an established company within IT and technical services that works to create stable and secure solutions for its customers. The company has an inclusive culture where collaboration and development are important parts of everyday life. Here you become part of an engaged team with high competence and a helpful approach where we support each other and share knowledge. You are offered a varied role in a modern IT environment with good opportunities to grow over time.

Information about the position

Professionals Nord, in collaboration with our client, is looking for an IT Support Technician within 2nd line. The assignment is part of our staff leasing service. You will be employed by Professionals Nord and work as a consultant at the client's site during an initial period. The intention is that you will eventually be hired directly by the client, provided that all parties are satisfied with the collaboration.

This recruitment process is handled by Professionals Nord, and the client's request is that all questions regarding the position go to [email protected] (mailto:[email protected]).

Responsibilities

In this role, you will work with support and troubleshooting of IT-related issues that require a deeper technical understanding. You will become an important part of the team and work closely with both users and other technical functions to ensure a stable and functional IT environment. The work is varied and suits you who enjoy combining technology, service, and problem-solving in your daily work.

Responsibilities include among other things:

• Troubleshooting and handling of IT-related issues
• Administration in Active Directory, Azure AD, and Office 365
• Support within networking and user support
• Collaboration with other technical teams on more advanced issues
• Documentation and improvement of working methods
• Installation and handling of IT equipment as needed

We are looking for someone who:

• Has experience in IT support, service desk, or similar work
• Has a technical interest and wants to develop further within IT
• Has basic knowledge of Microsoft environments and networks
• Speaks and writes Swedish and English fluently

It is an advantage if you have experience with:

• Active Directory, Azure AD, or Office 365
• ITIL or case management systems
• PowerShell or scripting

We believe that your personal qualities are crucial for how well you will thrive in the role with our client. You are curious and like to learn new things, which means you thrive in an environment where technology develops and where you get the opportunity to grow in your role. Furthermore, you are responsible and structured in your work approach, while also having a good sense of service and enjoying helping others. Since the role involves collaboration with both colleagues and users, we also believe that you are communicative and appreciate working together with others.

Start: According to agreement

Scope: Full-time

Location: Sundsvall

Selection: Ongoing

Contact: Stina Vidmark

#itsupport #2ndline #servicedesk #it

Apply for the position below by filling in your information and attaching documents. We recommend logging into "My Pages" after confirming your account, where you can create your candidate profile, which increases your chances of finding your dream job! We review the selection on an ongoing basis and may therefore have moved forward with candidates before the ad is closed. Unfortunately, we do not accept applications via email, but if you have questions about the position, you are welcome to contact Stina at [email protected] (mailto:[email protected]).