Vacant job

We are specialists in staffing and consulting services within IT and technology – from promising talents and consultants with broad competence to experienced specialists with deep expertise. For you as a candidate, we are a secure partner offering exciting assignments, personal development, and close contact with our advisors. We ensure you get the right assignment for your skills and ambitions – always with the human element at the center. For our customers, this means we are a reliable supplier that can quickly match the right competence with the right need. In addition to our own strong consulting organization, we also have an extended partner network, which allows us to offer even greater flexibility and breadth in delivery. Collaboration and quality characterize everything we do, and our core values are summarized in our promise: Empowering the Nordics through people. Eccera has 300 employees and offices in Stockholm, Gothenburg, Malmö, and Linköping. We are a member of Almega Kompetensföretagen and follow their collective agreement with Unionen.

Our client in Östersund is looking for several IT support technicians for their service desk. You will become part of a wonderful team where you work together to deliver world-class service.

This advertisement applies to a recurring need, which means that we are continuously looking for competent employees for the role of IT support technician. 

Interviews are conducted on an ongoing basis.

Location: Östersund (we can help with housing) 

Scope: 100%

As a consultant at Eccera, you get a secure employment and accumulate valuable work experience on assignments with our customers. Your consulting manager supports your development as you continuously gain new experiences and knowledge. An excellent opportunity to advance your career.

As an IT support technician, you will work in first-line support, helping users via phone and/or email with IT-related issues.

Your tasks include, among other things, but are not limited to:•    Managing user accounts in Active Directory•    Administering services in Microsoft 365•    Troubleshooting issues in a Windows environment•    Supporting customer-specific applications•    Receiving and registering cases in a case management system

We are looking for you who:•    Have good technical understanding•    Enjoy helping others and strive to provide a good customer experience•    Are structured and have an easy time organizing your work, even at a high pace

Requirements•    Secondary education in IT•    Knowledge of technical tools/systems•    Have a genuine interest in technology and providing support•    Fluent in Swedish and English – both spoken and written

Merits•    Driver's license

Background checkA background check is conducted for this position before employment. This means that we perform a UC check and request an extract from the criminal record, which must be without remarks.

Salary: Starting salary from 21,000 SEK/month, with the possibility of adjustment based on collective agreement and relevant experience.

We place great emphasis on your personal qualities.

At Eccera, you get the tools you need to reach your goals. We offer all our consultants qualified training and certifications in the latest technology. We believe that our employees should always continue to develop. Therefore, we offer you the opportunity to create an individual training plan, where we cover both study materials and the certifications themselves. As you advance, we will match your competence to the right assignment. We regularly conduct exciting activities where you as a consultant have the opportunity to meet and socialize with your colleagues in fun and relaxed settings.