Academic Work Sweden AB - Logo

Receptionist with a strong service mindset

Academic Work Sweden AB

Stockholms län, Järfälla

Previous experience is desired

151 days left
to apply for the job

Do you want to work in a service-oriented role where you deliver professional and high-quality customer service? Then this could be the role for you!

About the role

In this role, you will, among other things, receive and welcome guests as well as internal staff. We are looking for you who want to contribute to a high level of service and professional interaction!

Responsibilities

The reception plays a central and important function in the business, with many contact points both internally and externally. In this role, you hold a key position where you represent the company daily and contribute to a positive first impression. This requires you to work with a high sense of service, have a clear customer focus, and always act professionally in your interactions, regardless of the situation.

  • Handle courier and mail services
  • Ensure that conference rooms and shared areas are well-maintained and in order
  • Manage phones, switchboard, and email
  • Receive and welcome guests and visitors
  • Other administrative tasks

We are looking for someone who

  • Has at least 1–2 years of experience working in a reception, customer service, or similar service-oriented role
  • Is accustomed to working in various systems and has good knowledge of Outlook and the Office suite
  • Communicates fluently in both Swedish and English, both verbally and in writing
  • Thrives in a dynamic environment and has the ability to prioritize and handle multiple tasks simultaneously

As a person, we believe you are service-oriented, professional, and representative in both your interactions and your demeanor. To thrive and succeed in this role, you have a natural sense for service, a positive attitude, and the ability to remain calm even in more intense situations. You are also unpretentious and flexible, and are happy to contribute wherever needed to ensure the whole works smoothly.

Our recruitment process

This recruitment process is handled by Academic Work, and our client's request is that all questions regarding the role are sent to Academic Work.

We apply continuous selection and will remove the ad when enough candidates have reached the final stage of the recruitment process. A CV is required when applying. We do not use cover letters as a selection method, so one is not needed. The recruitment process includes two selection tests: a personality test and a cognitive ability test. The tests are a tool to find the candidate with the highest potential for the role and to promote equality, diversity, and a fair recruitment process.

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