Vacant job

Job Description

Are you a skilled communicator who thrives on solving customer problems? Do you have a passion for excellent service and are you quick and efficient at answering customer inquiries via phone, email, and chat? Then Randstad has the right assignment for you.

As a Customer Service Representative, you will handle incoming inquiries from customers via phone, chat, and email. You will often serve as the customer's first point of contact with the company, which requires you to be service-oriented and possess strong communication skills.

We also look for someone who is driven and solution-oriented, as a key part of the role involves offering tailored solutions to customer requests.

As a consultant at Randstad, you are employed by us but work on-site at one of our clients. You enjoy the same benefits at Randstad as at other employers with collective agreements, such as a wellness allowance, occupational health services, insurance, and discounts on gym memberships.

In addition, you are offered numerous career opportunities, the chance to experience different corporate cultures, and insights from various industries. This helps you develop your skills and build a robust CV. If you are looking for an employer that offers varied assignments and new networks, you will thrive with us.

Responsibilities

• Answer customer inquiries via phone, email, and chat.
• Process orders through internal processes and systems.
• Continuously work with customer feedback management.

Qualifications

• Experience in customer service and client interaction.
• Interest in working with and communicating with people.
• Good computer skills.
• High school diploma.

About the Company

Randstad

At Randstad, we know that everyone has a place in the labor market. With operations nationwide and across all competency areas, we help people find jobs that feel right, where they have the opportunity to grow, develop, and reach their full potential.

With nearly 600,000 employees in 38 countries, Randstad is the world leader in HR services. Our goal is to become the world's most respected and appreciated partner in the labor market. By combining our passion for people with the power of today's technology, we help individuals and companies achieve their full potential. We call it Human Forward.