Vacant job

About the Role
As a Team Lead on this exciting assignment, you will have broad responsibility for the office's service functions and coach your team of three employees. You will work for one of the largest financial advisors in the Nordics, headquartered in Stockholm City. In this role, you will be the coordinating force behind a first-class service experience at an active office that is in constant change.

In your role, you will create and contribute to exceptional service levels and an attractive workplace for your colleagues. As Team Lead, you have overall responsibility for both the delivery and development of on-site services, actively working to create a world-class workplace!

Your responsibilities include, but are not limited to:

• Scheduling for the staff group and contact with the internal staffing department regarding vacancies and extra orders
• Updating procedures and ensuring they are followed in operational activities
• Conducting operational meetings and managing information distribution to the work group
• Operational work at the reception together with the rest of the staff
• Actively working on improvements to the business operations
• Alignment meetings with the client
• Receiving and registering visitors according to the client's directives and corporate culture
• Ensuring a professional and welcoming reception of visitors, including serving refreshments when needed
• Ordering transportation, taxis, and couriers
• Responsible for order and overview of the lobby/entrance area
• Supporting the office with conference room bookings and conducting conference room inspections
• Handling orders for lunches and other refreshments for meetings
• Internal service, administrative tasks, and contact with suppliers and subcontractors on a smaller scale

Who are you?
You are a service star with the mindset that everything can be solved – in other words, that little extra touch is second nature to you!

To fit into the role, we also believe you are a relationship builder with a welcoming and optimistic attitude. You have some experience in coordinating and driving projects forward and thrive in a position of responsibility. Furthermore, it comes naturally to you to be involved in daily operations and support your colleagues. Activating and motivating others comes easily to you, thanks to your strong communication skills and energy. You see solutions where problems arise and appreciate a dynamic work environment with many contact points. To succeed in this role, you are a natural leader who sees the big picture in a business-minded way regarding your team's work.

Requirements for the Role

• Experience in service and administrative work
• Experience in a similar role, such as conference services, reception, and team leadership
• Good knowledge of Microsoft Office
• Very good proficiency in Swedish and English, both spoken and written
• Completed upper secondary education
• Meritorious if you have worked in various systems such as booking, scheduling, visitor, or case management systems

About the Employment
Employment type: Permanent position with a six-month initial probationary period
Employment level: 100%
Start date: June 2026
Working hours: Monday–Friday, office hours between approx. 07:30–18:00 on a rolling schedule

What We Offer

• Collective agreement benefits
• A wonderful and supportive community
• Fixed monthly salary according to agreement
• Wellness allowance of 3,000 SEK/year

About Middlepoint
We know that a personal and positive approach is the foundation of a good service experience. With care and hospitality as the golden thread, Middlepoint has delivered high-class workplace and front desk services since its inception in 2009. We are ISO-certified in quality (9001), environment (14001), and work environment (45001) and are a wholly-owned subsidiary of Coor. Through carefully and thoughtfully selected employees, we create welcoming environments where we can focus on all details and do that little extra. At Middlepoint, the customers are at the center.

Are you keen on a challenging and truly fun opportunity? Send in your CV and cover letter.

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Kind regards,
The friends at Middlepoint!