Vacant job

Do you want to help shape the experience at one of Stockholm's most exclusive co-working arenas? We are now looking for a Receptionist & Arena Host who wants to take a central role in the daily life at Arena Sergel.

Our Client

Vasakronan is one of Sweden's largest and most successful property companies with a first-class selection of office and retail properties in the very best locations in Stockholm, Gothenburg, Malmö, and Uppsala. As part of this vision, Vasakronan also offers Arena – a world-class co-working concept with that little extra.

The flagship Arena Sergel is centrally located at Sergels torg in Stockholm and spans three floors. Here you will find 150 flexible workspaces, more than 30 conference and meeting rooms, 7 arena offices, lounges, and a magical rooftop terrace with a striking view over Stockholm. At the Arena, there is a strong focus on service and well-being. All materials are carefully selected, and with the help of sound, light, and scent, a workplace has been created for everyone to thrive in. Smart technology and functionality are the keywords, and every space should provide you with new impressions.

The team on-site currently consists of a Site Manager and three Arena Hosts, and we are now looking for a service-oriented and driven receptionist / arena host who wants to become part of our dedicated team.

Read more about Arena Sergel here: https://vasakronan.se/arena/arena-sergel/ (https://vasakronan.se/arena/arena-sergel/)

About the Role

As a Receptionist / Arena Host, you are the hub of the operation. You create flow in everyday life, set the tone in meetings with our members and guests, and actively contribute to the holistic experience that sets Arena Sergel apart from other co-working environments.

The role combines service, coordination, and relationship building. You have a handle on the details, stay one step ahead, and ensure everything works, from the first greeting to the last impression.

Examples of tasks:

• Be the first point of contact for members, customers, and visitors
• Ensure professional and welcoming daily operation of the reception
• Coordinate conferences, meetings, and external guests
• Handle bookings, member dialogue, and administrative tasks related to co-working
• Support during viewings and participate actively in the dialogue with prospective members
• Collaborate closely with the team to develop service, flows, and the experience on-site

Who we think you are

You thrive when you get to take responsibility, meet people, and juggle many threads without losing quality or calm. You have a natural business-like demeanor and are confident in representing a premium brand.

• Work independently, are meticulous, and have a genuine sense for service
• You thrive in a role where the pace may vary depending on the guest and the day's needs
• Have an eye for detail and see what needs to be done before anyone asks for it
• You are solution-oriented and responsible, with the ability to make decisions and maintain structure even when the pace is high
• Speak and write fluently in Swedish and English
• You have previous experience in reception, co-working, or conference operations (meritorious)
• Have good technical understanding, especially regarding conference technology, digital booking systems, and Office programs (meritorious)

What we offer
With us, you get to work in an exclusive and professional environment with high ambitions regarding service and quality. You become an important part of a tight-knit team of four people where responsibility, trust, and engagement are central. The role offers great scope to influence daily life at the arena and to develop within service, hospitality, and coordination.

About the Position

Scope: Full-time, starting in August or as agreed.

Working Hours: Monday–Friday, regular working hours are scheduled between 07:30–17:30, but evening work may occur.

Employment: You will be employed by Carotte Staff and hired out to Vasakronan at Arena Sergel.

About Carotte:

Carotte Staff is Carotte Group's specialist company for staffing and recruitment within service and hospitality. Our mission is to simplify things for our customers by providing independent and engaged personnel who strengthen the guest and customer experience in everything from hotels and conferences to office services, restaurants, and property environments.

We match our customers with employees who truly have a passion for service and who make a difference in everyday life, whether the need is for a key recruitment or ongoing staffing. With a keen eye and understanding of our customers' operations, we deliver competence that creates security and elevates the holistic experience.

Through our own accurate training programs at Carotte Academy, we develop our consultants with that little extra – the engagement, the spark, and the sense of detail that makes a difference.

We rent out, recruit, and train across Sweden, with offices in Stockholm and Gothenburg.