Vacant job

At The Scouts, we are shaped by adventure. The adventures that take place out in nature and those that happen within us as we discover, challenge, and find courage together. For over a hundred years, The Scouts have ensured that children and adults from all parts of society get to experience adventure. Today, The Scouts provide life-changing experiences for over 81,000 children and adults. We are present from north to south, in 245 of the country's municipalities.

The Scouts are now looking for a Service Administrator for our wonderful office in Örnsberg, Stockholm. This role is perfect for someone at the beginning of their career who has or has had personal involvement with The Scouts.

About the role

As a Service Administrator, you are often the first person our visitors meet – an important role where your service mindset and social skills take center stage. You contribute to creating a welcoming and pleasant environment at our office in Örnsberg, together with colleagues who support you in your role. You will work closely with a more senior Service Coordinator who will introduce you to the tasks and provide support in your development.

Approximately 70 employees from both The Scouts and The Scouts' Folk High School work here, alongside the school's students and volunteers. It is a lively workplace with many points of contact – perfect for you if you thrive in a social environment and want to be where things happen.

In this role, you will, among other things:

• Receive visitors at the reception and welcome them to The Scouts
• Answer incoming calls and emails, and provide service to colleagues, members, and the public
• Help keep the office pleasant and well-functioning on a daily basis
• Support with administrative tasks and practical matters that facilitate daily life
• Assist with travel bookings and contact with travel agencies
• Handle mail and packages in the local area

About you

To thrive and succeed in this role, we look for someone who:

• Has a high school diploma or equivalent
• Has some work experience, preferably in service, administration, or similar
• Has good knowledge of the Office package
• Speaks and writes Swedish fluently
• Has personal involvement with The Scouts (e.g., as a leader, member of a board, or similar)
• Wants and is able to work full-time on-site at the office in Örnsberg

It is an advantage if you also have:

• Experience working with a case management system
• English skills in speech and writing
• Engagement in another non-profit organization

We believe you are a curious, solution-oriented person who enjoys learning new things. You thrive in a role where you get to help others and have many points of contact, and you are willing to take initiative in daily life to make things run smoothly. You find it easy to build good relationships and treat people in a friendly and professional manner.

This role is perfect for someone at the beginning of their career with some years of experience who wants to continue developing in a service-oriented role. You have personal involvement with The Scouts and are curious about what it is like to work with service and administration in an organization you already have a relationship with.

More about us

The Scouts is a membership organization with a long history of offering children and young people meaningful leisure time in Sweden. Those of us who work at The Scouts are based in Stockholm, Gothenburg, Malmö, and Västerås, totaling approximately 70 employees. As a workplace, we are driven by a desire to make decisions as close to the operations as possible, which contributes to a strong sense of ownership over what we accomplish. The Scouts offers its employees pleasant premises, a warm and welcoming atmosphere, and good working conditions.

The Scouts works in close collaboration with volunteers at the national level, which means that work may need to be done in the evenings and on weekends. In this position, this is expected to involve an occasional weekend and a few evenings during the year.

Our recruitment process

We welcome your application no later than April 26, 2026. You apply by submitting a CV describing relevant experience, as well as a cover letter motivating why you are applying for the position and how your competencies match the requirements. We will conduct selection on an ongoing basis, so do not wait to submit your application.

The recruitment will be carried out using a competency-based recruitment method. When you apply, you will be asked to answer selection questions regarding the basic requirements specified above and will be asked to state your salary expectations. Candidates who best match the role will be called for an initial screening over the phone. The call is expected to last about 20 minutes, during which we will go through the basic requirements and listen to ensure you have the ability to conduct a professional phone call, as this will be a large part of the job. The next step is a competency-based interview with us. We take references and request criminal record checks for final candidates.

We think it is important that you also get to make your assessment of us, so we welcome all questions before and during the recruitment process. You are warmly welcome to contact the recruiter or union contact with your questions!

The union contact for this recruitment is Sassa Orebring, whom you can reach at 08-56843253.