Support Agent (Spanish/English) for Cloud Transport Service – Linköping

Avenda Solutions AB

Östergötlands län, Linköping

Previous experience is desired

~32 300 kr / per month ->
Fixed monthly, weekly, or hourly salary

Published 2026-04-04 Permanent employment Full time

29 days left
to apply for the job

The company has developed a groundbreaking cloud service for transportation companies and has customers all over the world.

They are experiencing strong demand for their product and, as a result, need to strengthen their 1st line support team with a Spanish and English-speaking support agent.

This position is based in Linköping, and you are required to work from the office.

About you

● You have excellent problem-solving skills and the ability to think "outside the box".

● You possess great computing skills and are interested in all things technical.

● You provide a high level of customer service and have a full understanding of its importance.

● You are curious and a fast learner.

● You communicate clearly in English and Spanish, both verbally and in writing.

This is considered an entry-level position. Although we don't believe that you need specific qualifications to succeed in this role, it is very important that you are interested in tech and have a basic understanding of computing, cloud-based services, and mobile technology.

About the position

As a 1st line support agent, no two days will look the same.

Your daily focus will be to help our customers via phone, web chat, and email.

You will help our customers solve their problems and ensure they have the correct settings on their account.

Over time, you will become an expert in the system and a point of contact for anyone internally, providing operational and technical support to teams across all of our departments.

The working hours will be normal office hours, Monday to Friday.

Your daily tasks will include

● Helping customers via phone, web chat, and email to ensure they can use the system the way they want it to work.

● Supporting sales teams with sales demos and general technical support.

It will be considered an advantage if

● You speak additional languages, especially Swedish, Finnish, or French.

● You have experience in technical support, ideally in an international environment.

For this position, you must already have a Swedish work permit.