Vacant job

Do you want to work for a company with the vision of revolutionizing the industry? Zollner Group consists of Voky, Sweden's leading company in promotional products, and Nordic Souvenir, the largest in the Nordic region for souvenirs. We are now looking for a Customer Service Representative for our headquarters in Linköping.

Your Workday

You will be part of a tight-knit customer service team of three employees who daily handle incoming phone calls, emails, and visitors, as well as a range of administrative tasks related to both companies. You naturally switch between administrative duties and answering the phone, enjoying both aspects.

The tasks are varied and include, among other things, order registration and follow-up, handling returns and credit cases, invoicing and credit notes, as well as shipping and tracking matters. You will also support the internal team with statistics and reporting data.

About Us

We are motivated and driven to exceed our customers' expectations by challenging conventional working methods in the industry! You will become an important part of a team of engaged employees, all driven by the same goal: to make it easier for our customers to strengthen their brand. The fact that we have high ceilings, and that the work environment is characterized by a strong team spirit and high morale – where we have fun at work and always strive for improvement – certainly doesn't hurt.

Learn more about us at www.voky.com (http://www.voky.com) and www.nordicsouvenir.com (http://www.nordicsouvenir.com).

About You

We are looking for someone who thrives in a social role with external contacts and who also has a talent for qualified administrative work. You are service-oriented, solution-focused, and stress-resistant – and you enjoy handling many cases in parallel without losing track.

You take ownership of your tasks and ensure that what you are responsible for is done on time and with high quality. You have the ability to independently familiarize yourself with new tasks and systems.

Exceptional computer skills are a requirement, and you are comfortable working in various systems. Experience with ERP systems or similar is an asset. You have excellent command of Swedish and English, both spoken and written.