Medical Secretary for Referral and Booking Team

NU Healthcare is part of the Västra Götaland Region and is one of Sweden's larger county hospitals. We are located at NÄL (Norra Älvsborg County Hospital) in Trollhättan and Uddevalla Hospital. The hospital's catchment area covers 280,000 inhabitants. Together, we are about 5,000 employees who work every day to provide good and safe specialist healthcare. We are located on the west coast, and our area offers varied nature with both sea, mountains, forests, and lakes.

Do you want a job where you make a real difference every day? Do you enjoy varied tasks, pace, and a sense of teamwork?

Then you might be the one we are looking for to join our referral and booking team!

Our orthopedic secretariat currently consists of 18 medical secretaries and one administrative assistant.

We work closely with both the outpatient clinic and the ward at Uddevalla Hospital and NÄL and are an important part of the care chain. With us, you will be part of an engaged work group where work is done both independently and together with colleagues.

We are now looking for a medical secretary for our referral and booking team to replace a colleague who is moving on to another assignment.

About the Job

In the referral and booking team, the tasks include:

• Registration and booking in patient administrative systems
• Referral management
• Medical documentation, dictation writing
• Telephone work, including via Telia ACE
• Case management in 1177
• Some mail handling

The work is varied, and as tasks change and real-time documentation evolves, the content may develop over time. Here, you need to enjoy switching pace and tasks – based on what happens within the organization, tasks may sometimes need to be reprioritized.

You will work alongside experienced colleagues in the team and receive a secure introduction tailored to your experiences.

About You

We are looking for someone with an approved education in health and medical care administration, 80p KY/400p YH, or equivalent education for medical secretaries.

You have a strong service mindset, find it easy to collaborate with others, and thrive in fast-paced workdays. You see the value of creating good contacts with all professional categories and can adapt to new conditions and situations. In pressured situations, you find it easy to adjust and prioritize work based on the needs of the organization.

It is an advantage if you have knowledge of the medical record system Melior and the patient administrative system Elvis.

We appreciate if you are curious about digitalization and have good experience with digital systems. We would like you to contribute to the development of routines and working methods.

To provide our patients with good and safe care, it is important that our employees have good language skills and the ability to communicate effectively in Swedish, both spoken and written.

Other

We handle applications on an ongoing basis – apply today!

We really look forward to welcoming our new colleague!

The position may be placed in a security class. This means that a security review and background check may be conducted in accordance with the provisions of the Security Protection Act prior to employment.

About the Västra Götaland Region

The Västra Götaland Region exists for the people of Västra Götaland. We ensure that there is good healthcare for everyone. We work for sustainable development and growth, a good environment, improved public health, a rich cultural life, and good communication throughout Västra Götaland.

The Västra Götaland Region actively works to digitalize more working methods. To be part of the digital transformation, you should have basic skills and be able to use digital tools and services. You can search for information, communicate, interact digitally, are risk-aware, and have the motivation to participate in the development to learn new things.

The Västra Götaland Region places all permanent employees in a reserve.

If you want to know more about the Västra Götaland Region, you can visit our introduction for new employees at the link here (https://www.vgregion.se/introduktion). You can also read more in the presentation here (https://mellanarkiv-offentlig.vgregion.se/alfresco/s/archive/stream/public/v1/source/available/sofia/rs4011-467070786-672/surrogate).

Application

The Västra Götaland Region prefers that you register your application via the recruitment system. If you as a candidate have questions about the advertised position or for specific reasons cannot register your information in a public system - contact the contact person for the respective ad.

To staffing, placement, and recruitment companies and to you as a seller: We kindly but firmly decline direct contact with staffing, placement, and recruitment companies as well as other external actors and sellers of additional job ads. The Västra Götaland Region has contracted agreements.