Vacant job

Every year, the Swedish Social Insurance Agency (Försäkringskassan) makes 21 million decisions that affect people's lives and society as a whole. We disburse approximately 260 billion kronor each year. These are all taxpayers' money that we manage. It is a significant responsibility. Therefore, we take the time to understand each case, follow laws and regulations, inform and guide, care, and show consideration. This is a job for you who want to take responsibility. Welcome to Försäkringskassan.

You will belong to the Reassessment Unit within the Legal Support Department for Common Insurance Issues. The unit consists of insurance administrators and reassessors. The unit is geographically divided into four different locations in the country, which means that collaboration with colleagues is conducted digitally from a distance.

Investigations, Decisions, and Teamwork

The work involves handling cases with a focus on reassessment and appeals. You will work in the initial part of the reassessment process, which means preparing appeals for handling both within the agency and in court, as well as preparing materials for the court's examination of the case. You will administer the formal part regarding cases that have been submitted to Försäkringskassan for reassessment and distribute other cases to the next step in the process. As an Insurance Administrator, you will handle confidential information, which places high demands on proper handling. Therefore, it is important that you, who will work with us, have a high security awareness.

You will have written and/or oral contact with other departments as well as sometimes with the appellant and administrative court. Internally, you will collaborate with reassessors and support functions such as process leaders and specialists.

We are looking for someone who

• has a high school diploma or equivalent experience and qualifications
• is service-oriented
• has a systematic and meticulous working method
• has good collaboration skills
• is stable and can maintain energy even in stressful situations
• collaborates effectively with others to achieve common goals
• has good communication skills, both verbally and in writing
• has the ability to manage IT systems in effective workflows.

It is an advantage if you

• have knowledge of administrative law, public access and confidentiality, and the Social Insurance Code
• have experience in making decisions that affect individuals
• are accustomed to working with repetitive tasks under time pressure.

We place great importance on your personal qualities.

Other Information

A number of positions are available, summer temporary positions, full-time. You are expected to be able to work full-time during the entire period of weeks 24-33. In accordance with Försäkringskassan's security guidelines, background checks will be conducted in this recruitment. In this recruitment, psychological tests will be used as part of the selection process. Place of employment: Telefonplan, Hägersten Stockholm.

Would you like to know more about Försäkringskassan as an employer? Visit fk.se/jobbahososs

Contact Persons

Manager: Camilla Hagman, 010-116 16 53 (for questions about the position). HR Specialist: Mia Hjelmnér, [email protected], 010-114 08 92 (for questions about the recruitment process). ST: Johanna Ryderling, 010-119 76 22, Saco-S: Disa Thorsvad, 010-112 52 46, Seko: Johanna Grundström, 010-115 30 44.

Application

Welcome with your application by March 12, 2026. Please upload your diploma, grades, and certificates along with your application.

If you have protected personal information or no access to Bank ID, please call the HR specialist named in the ad for assistance in submitting your application.

In everything we do, we act based on the principle of the equal value of all people, legal certainty, and good service.