Receptionist for our internal service organization

Are you our next employee for our internal service organization/receptionist? Do you want to help create security, service, and trust in our reception for both staff and visitors to the social services in Helsingborg? Are you an experienced receptionist or service employee who is passionate about customer contact, professional interaction, and delivering quality work? Welcome with your application!

About the workplace

In the city of Helsingborg, the Social Administration is responsible for individual and family care. Our mission is to enable residents to become independent in life so they can take an active part in society.

We have recently undergone an exciting organizational change focused on creating a more accessible social service based on three main areas: authority, interventions and service, and housing. In addition to these main areas, there are various support functions. As a receptionist, you will be part of the Property and Service Unit. The unit consists of a team that works with internal service; property and local issues, reception, and conference.

We have high ambitions. But to succeed, we need you (and a few more).

Job Responsibilities

As an employee with us, you will play a key role in ensuring competent and effective service towards our visitors at Bredgatan, and towards employees throughout the administration. You will often be the first person our visitors meet within social services. You will frequently be the link between our core operations and visitors, and you need to be attentive to both. Your tasks will include welcoming visitors in a sometimes fast-paced environment.

In this role, you are a very important part of the unit's work to create a well-functioning and welcoming environment for both employees and clients. Together with your colleagues in Property and Service, you will create conditions for high-quality social work.

We need a person who can provide our operations and visitors with security through professional handling of the various situations and needs that may arise. The work is varied and needs-based; one moment you welcome visitors at the reception, the next you support the operation by coordinating or resolving issues related to the office environment and our internal service. Some issues you will handle yourself, while others you will be responsible for ensuring someone else addresses. The assignment is both operational and administrative.

What we offer

We offer you a varied, responsible, and stimulating job with opportunities for personal development. The workplace is smoke-free and health-conscious. As an employee, you will receive a wellness allowance of 3000 SEK per year.

Qualifications

We are looking for someone who loves working in service. To succeed in this role, it is important that you enjoy working with people, are solution-oriented, and have a good ability to see and respond to the customer's needs in your work. You need to be accustomed to handling hectic situations in your previous employment.

Social services often deal with individuals in vulnerable life situations, which requires a high level of service awareness, good communication skills, and the ability to manage a fast pace and a work environment where many things happen simultaneously. Previous experience working with individuals in vulnerable life situations is an advantage.

As a person, you are cheerful, solution-oriented, and have a strong work ethic. Since you will be part of the staffing of our reception, fixed working hours apply. You are a team player who does not hesitate to support your colleagues to succeed in the assignment and contributes to a good atmosphere.

To thrive with us, it is important that you enjoy working flexibly, with varied tasks and contact with people. The position requires you to take your own initiatives in line with the best interests of the operation.

We believe you have a background that shows a genuine interest in service. You have at least three years of work experience from customer reception, reception work, hotels, conferences, or similar. You have at least a high school education. If you have training in service, that is an advantage.

Good knowledge of Swedish in speech and writing, and English in speech is a requirement. Other language skills are an advantage.

Great emphasis will be placed on personal suitability.

Working in Helsingborg City

Do you want to help create a better city together with the residents of Helsingborg? Then you should work in Helsingborg City. Here you can use your creativity and drive to make life easier and safer for our residents, visitors, and businesses. Together with curious and helpful colleagues, you make a difference in people's lives, both today and in the future. A good job today, a better city tomorrow.

Here you can read more about what it is like to work in the city: https://helsingborg.se/arbete/sa-ar-det-att-jobba-i-staden/ (https://helsingborg.se/arbete/sa-ar-det-att-jobba-i-staden/)

Additional Information

Interviews will be held continuously during February and March 2026.

Application deadline: 2026-03-06

Employment form: Permanent

Scope: Full-time

Start date: By agreement

Number of positions: 1

To ensure the quality of the recruitment process in Helsingborg City, we use the recruitment tool ReachMee. Therefore, we ask you to submit your application via ReachMee by clicking on the application link in the advertisement. Your application should include a CV and other relevant documents for the position, such as educational certificates or licenses. You will also be required to answer selection questions.

If you are applying for a job and have protected personal information, please contact the recruiting manager in the advertisement who will guide you further for a secure application process. You should not apply digitally via the application link.

Union Representatives

https://intranat.helsingborg.se/hr/samverkan-och-delaktighet/fackliga-foretradare/ (https://intranat.helsingborg.se/hr/samverkan-och-delaktighet/fackliga-foretradare/)