Vacant job

We are now looking for a Customer Coordinator for our vision correction clinic in Solna, Hagastaden for a temporary position of at least one year. In this role, you will welcome, assist, and work with sales to customers before and after examinations and surgeries. You will be a key player in the clinic to ensure that every customer feels secure and satisfied with the overall experience of their visit.

If you are passionate about customer focus and want to be part of Memira's continued growth journey – where we make a difference for people – apply today!

Responsibilities

In this role, you will be an important part of the customers' visits and decisions regarding surgery. Your daily work mainly consists of meeting all customers who come to the clinic based on their needs and providing the best possible service. You should thrive in a fast-paced environment, work towards set goals, and juggle many tasks where your duties are varied. In addition to customer interaction and sales, administrative tasks are also included – such as registering customers at the reception and optimizing booking flows.

Who you are

In this role, you should be driven by providing world-class service and working towards set goals regarding conversions and surgeries. You should easily instill confidence and create security for the customer by being as helpful as possible. We see that you are a goal-oriented person who wants to deliver results and is motivated by working with sales towards set targets.

For this role, it is advantageous if you have previously worked in sales and have experience in vision correction or ophthalmology.

To thrive with us, we see that you are a team player who understands the importance of collaboration. You enjoy working in a fast-paced environment but are also meticulous and structured. Furthermore, we see that you are good at building strong relationships with both your colleagues and customers. As a person, you have a strong work ethic and flexibility and contribute to a positive atmosphere in your workplace.

What we can offer

We offer a pleasant workplace with good cohesion and a friendly atmosphere. As an organization, we always strive to be at the forefront in various areas, and with us, you have the opportunity to develop. Our atmosphere is characterized by joy, flexibility, and a can-do attitude. Our core values are determination and ambition, transparency and warmth, efficiency and competence – which are qualities we highly value.

Location: Memira's clinic in Solna, Hagastaden

Scope: Full-time

Employment type: Temporary position for at least one year

Start: Preferably on April 1st

Welcome with your application!

Read more on our career page by clicking here www.memira.se/jobb.

Memira by Bergman Clinics offers a complete range of vision correction and ophthalmology services. We have gathered ophthalmologists, surgeons, specially trained optometrists, orthoptists, and nurses who work closely together at one of our 66 clinics. We are Scandinavia's leading player in laser eye surgery and lens replacements, and we are now rapidly growing in ophthalmology, both publicly and privately funded. The Memira Group currently has a turnover of approximately 800 million SEK and about 300 employees in Sweden, Norway, Denmark, and the Netherlands. Memira by Bergman Clinics' top priority is to put people first and offer our customers planned healthcare of the highest quality.

Now is your chance to be part of the journey!

Read more at www.memira.se.