Vacant job

Bilmånsson is a dealer of Volvo, Renault, Dacia, Polestar, and Kia. We currently have about 350 employees and are located in Eslöv, Hörby, Ängelholm, Kristianstad, Ystad, Lund, and soon also in Hässleholm.

We sell cars and car-related services that provide customers with a convenient and environmentally friendly car ownership experience. We strive for our staff to feel joy at work and, through engaged behavior, uphold the company's traditions and reflect our core values of heart & competence. Our goal is to have the most satisfied customers and engaged employees in the car industry, with a constant focus on our staff, quality, and environmental efforts.

Diversity is an obvious part of our culture – we are convinced that differences enrich our organization and strengthen our ability to meet our customers' varied needs. Therefore, we welcome employees with different backgrounds, experiences, and perspectives.

As a Central Claims Advisor, you play an important role in ensuring an efficient, accurate, and customer-focused handling of digital claims cases. You serve as the hub in the digital claims flow and are responsible for both photo inspections and invoicing. The role also involves supporting physical inspections when needed and contributing to creating a uniform and high-quality claims process throughout the organization.

You work closely with local claims centers and other functions to ensure good collaboration and high customer satisfaction. The assignment also includes contributing to the development of digital working methods and keeping yourself updated on insurance terms, systems, and tools used in claims management.

• Experience in claims management, preferably with a focus on digital inspections.

• Good understanding of claims processes and invoicing.

• Familiarity with claims management systems and digital platforms.

• Ability to work independently, structured, and with high accuracy.

• Experience with customer contact and physical inspections is an advantage.

• Detail-oriented and quality-conscious.

• Service-oriented and communicative in both internal and external contacts.

• Flexible and solution-oriented with the ability to adapt to different situations.

• Enjoys working both independently and in a team.

If you have questions about the position, please call Christoffer Hammar, Claims Manager, at 0413-688 43.

The position is a permanent full-time employment with an initial probationary period. We can offer a location at one of our larger branches: Eslöv, Ystad, Ängelholm, and Kristianstad.