Vacant job

About the Position

As a Claims Adjuster, you will handle incoming calls from Länsförsäkringar Skåne's policyholders. Located in Malmö, Gängtappen, you will be part of an open and helpful department with about 20 employees. Together, you will assist Länsförsäkringar's customers and manage various cases related to property damage and travel damage.

In your role as a Claims Adjuster, your main tasks will include:

• Contacting individuals, primarily via phone and occasionally via chat.
• Managing and administering incoming cases regarding both property damage and travel damage.

As a claims adjuster, you will have the opportunity to work part-time about two days a week during the semesters and full-time during the summer and Christmas holidays. Working hours are between 08:00-16:30 Monday to Friday. The position as a claims adjuster is a consulting assignment via Adecco. It includes one to two weeks of internal training.

About You

As a Claims Adjuster, you will work primarily with the phone, and it is important that you feel comfortable with this type of communication and customer contact. Therefore, you ideally have previous experience in similar customer service or support roles over the phone.

You are currently studying at a college or university and are available to work full-time during the summer and Christmas holidays and part-time about two days a week during the semesters.

We are looking for someone who gains energy from providing service and meets customers with high engagement and solution focus. As a person, you thrive in a fast-paced environment and take on new challenges with a positive attitude. For you, it is natural to consider the customer's needs and go the extra mile to meet them constructively.

At Länsförsäkringar Skåne, good collaboration is valued, and we see that you are a team player who actively contributes to a pleasant atmosphere and cohesion. You are driven to learn more and actively seek feedback from your surroundings to develop in the role.

Important for the Position:

• Previous experience in customer service, for example in retail or restaurants
• You are studying or have another main occupation of at least 50%, preferably with 3 semesters left of your studies
• Fluent in both Swedish and English

About Länsförsäkringar

We who work at Länsförsäkringar Skåne live where you live, drive the same way to work, and have the same weather as you. We assert that those who are close to you find it easier to engage, understand, and help than those who are far away. Perhaps that is why Länsförsäkringar has Sweden's most satisfied customers in several different categories according to surveys. In the customer-owned Länsförsäkringar Skåne, there are no other stakeholders than the customers. The company's task is not to make as much money as possible. Our long-term goal is for the business to break even – with low premiums and high service levels. And if we generate a larger surplus, it will be returned to customers in the form of refunds or lower premiums.

Contact Information

In this recruitment, Länsförsäkringar Skåne collaborates with Adecco. If you have questions about the position or the recruitment process, you are warmly welcome to contact the responsible recruiter: Josephine Hjalmarsson at [email protected] (mailto:[email protected])

If you have questions regarding registration, please contact support at [email protected] (mailto:[email protected])

Welcome with your application!