Do you want to make a real difference?

Are you the person who has people at the center and is attentive to customer needs? Welcome to us - at Coor, you are the difference!

Who are we?

Coor is a stable employer with a warm and inclusive culture where you have opportunities to develop and grow in your career. We are an innovative company with high ambitions and development. We place great emphasis on delivering high service in everything we do.

What will you be working with?

As a customer communicator, you are the first person to meet the customer when they call. You handle many incoming calls, both together with colleagues and sometimes independently.

Your main tasks include:

• Receiving and answering incoming calls in a professional and service-oriented manner
• Managing calls by effectively directing them further
• Providing support and answering questions from callers
• Independently searching for and using the right information to provide the best possible help to the caller
• Actively contributing improvement suggestions to develop our service towards customers and our own operations

Who are you?

You are a service-oriented person who wants to make a difference for people and is attentive to everyone who calls in and their needs. You can handle difficult calls under time pressure and have the ability to adapt to each unique call. You work efficiently and structured, and benefit from it during periods of high tempo. You are a team player who steps up when needed, but also enjoy working independently.

We are looking for you:

• Previous experience in switchboard telephony or work in the service industry is strongly meritorious.
• You can work both day, evening, weekend, and night, as the schedule varies
• Your Swedish and English are good in both spoken and written form
• You are comfortable searching for and absorbing information via computer, and experience working in various systems and programs is a plus

About the position

• Employment type: Hourly employment
• Working hours: Varying over all hours of the day
• Start date: as agreed
• Probationary employment: 6 months

To ensure a fair and accurate recruitment process, we use personality tests.

Additional information

If you have questions, contact: [email protected] (mailto:[email protected])

We process applications continuously and the position may be filled before the application deadline. To comply with GDPR, we only accept applications via our ad.

We look forward to your application!

All sales from ad sellers and recruitment companies in connection with this recruitment process are kindly declined.

At Coor, we meet each other with curiosity and warmth. With us, people with different personalities, backgrounds, and talents work. Coor is service; we take care of our customers' properties, cook food, clean, welcome guests, deliver mail, and manage all the hundreds of Facility Management services required for a workplace or property to function at its best.

Our common mission is to create the best working environments in the Nordics – smart, sustainable, and filled with joy, for both our customers and ourselves. Together we create value by executing, leading, and streamlining our customers' service operations so they can focus on what they do best. We take care of the rest.

Through our warm culture and strong collaboration, we have more fun and create more value for our customers. We see this every day. That is why we are one of the leading companies in the Nordics in Facility Management.