Vacant job

We are looking for a Customer and Personnel Coordinator at KMK Omsorg – Personal Assistance, in Uppsala

KMK Omsorg is seeking an engaged and responsible Customer and Personnel Coordinator to start in March. In this role, you will have the opportunity to work closely with both customers and staff, contributing to an operation characterized by quality, responsiveness, and professionalism.

The position is a full-time temporary contract for at least 6 months with a strong possibility of extension.

We are looking for someone with an academic background. A university degree in law, social work, behavioral science, HR, labor law, or another related field that enhances your ability to work in a structured, professional, and legally secure manner in this role.

We are looking for someone who:

Is positive, attentive, and has an easy time collaborating

Is structured, responsible, and enjoys a coordinating role

Has good communication skills and can build strong relationships

Is flexible

Responsibilities:

As a Customer and Personnel Coordinator, you will among other things:

Work in Aiai with scheduling, staffing, and documentation

Handle administrative and finance-related tasks related to assistance assignments

Conduct and follow up investigations and ensure correct documentation

Maintain ongoing contact with authorities, such as the Social Insurance Agency and municipalities

Be a central contact person for both customers and staff

Support, follow up, and develop the assistant group to ensure safe and quality assistance

Desirable qualifications

Previous experience in scheduling and staffing

Experience in planning schedules, managing vacancies, and working in systems like Aiai or similar is highly meritorious.

Work experience in personal assistance or related care services

Knowledge of legislation, customer interaction, assistants' working conditions, and the administrative requirements of the operation is very valuable.

Experience with personnel issues and leadership

For example, introducing new employees, workplace environment issues, conflict management, or coaching leadership.

Driver's license (B)

Willingness to travel between customers, meetings, and workplaces as needed.

Relevant academic education. A university degree in social work, behavioral science, HR, labor law, or another related field that enhances your ability to work in a structured, professional, and legally secure manner in this role.