Operations Coordinator with a focus on Digitalization

We are looking for someone who wants to help shape the future of Ale. With us, you will deliver services and quality support to the residents of Ale. Together, 2,500 employees create Ale, the municipality that focuses on its citizens and their needs. Become one of us!

About the workplace

The Social Services Department is responsible for elderly care, individual and family care, care for people with disabilities, municipal health and medical care, rehabilitation, refugee reception, and immigration issues.

In the unit for Management Support & Development, development leaders, operational coordinators, business developers, system administrators, as well as MAS and MAR work together. Our common mission is to provide effective and professional support to the department's goals. The unit is characterized by a fast pace, high engagement, and good cohesion, where collaboration, accountability, and a humble approach are natural parts of everyday life.

The Social Services Department in Ale municipality is now strengthening its digitalization efforts and is looking for an operational coordinator with a focus on digitalization. The role is new and central, focusing on translating digital development into concrete operational benefits. You will work closely with operational leaders for digitalization, system administrators, IT, and relevant operations.

Job Responsibilities

The goal of the position is to ensure that the digitalization of the Social Services Department contributes to increased quality, efficiency, and legal security. The work should be based on the needs of the operations, carried out in a structured and sustainable manner, and comply with applicable regulations.

In this role, you will coordinate, drive, and follow up on the digitalization work within the Social Services Department – from needs analysis and implementation to follow-up and management. The assignment also includes change management, project management of digital initiatives, and responsibility for finances, contracts, and supplier follow-up related to digital systems.

You will have an operational responsibility for information security and data protection and lead impact assessments and information security classifications in collaboration with relevant functions. The role has an operational and management-focused emphasis and complements the development leader's more municipality-wide assignment.

Qualifications

To be successful in this role, we see that you have:

• Experience in change management within municipal operations
• Experience working with information security and data protection
• Good knowledge of SoL and LSS as well as basic knowledge of HSL, OSL, archive legislation, and GDPR
• An analytical, structured, and independent working style
• The ability to prioritize, organize, and drive work towards set goals
• A solution-oriented and engaged approach

We are looking for someone who is pedagogical, attentive, and clear in their communication, self-driven and relationship-building, and has a good ability to analyze needs and see the whole picture. You are persistent, structured, and drive development that leads to improved working methods. We place great emphasis on personal suitability.

Other

A valid extract from the criminal record must be presented, via digital mailbox via email or to the responsible recruiter when you meet in the final phase (the extract must be valid within 1 year)

You can find the application form here: https://polisen.se/tjanster-tillstand/belastningsregistret/ (https://polisen.se/tjanster-tillstand/belastningsregistret/)

If you have protected personal information, you should NOT apply through the system but contact the recruitment manager for handling your application.

To facilitate the recruitment process, we ask you to attach relevant certificates and grades for the position you are applying for and, if you have an interview, to be able to present valid ID. We can only accept applications via Varbi.

We strive for a balanced gender distribution and see diversity as a strength, therefore we welcome applicants from various backgrounds. Would you like to know more about what it is like to work in Ale municipality? Read more here: https://ale.se/om-kommunen/jobba-i-ale-kommun.html (https://ale.se/om-kommunen/jobba-i-ale-kommun.html)

In preparation for the recruitment process, we have decided on recruitment channels and marketing. Therefore, we firmly request no contact with media sellers, recruitment sites, or similar.

We use e-recruitment to streamline and ensure the quality of the recruitment process. All your information is saved in your CV account, and you can easily log in and update your information whenever you want. Therefore, please fill in your details as carefully as possible to provide an accurate representation of yourself.

Your personal data is processed in Varbi during the recruitment process and to the extent necessary to comply with legislation. Applications are deleted 24 months after the recruitment process is completed. If you have a Varbi account, you can use the editing of your profile to delete, upload, and edit information. Otherwise, contact Ale municipality.

We want to inform you that your application is a public document according to the principle of public access.