Introduction

Are you attracted to developing and coordinating an operation with a significant societal mission? As an operations coordinator, you support management and contribute to the unit's quality and efficiency.

Together, we get Sweden to work. Do you want to be one of us?

Unit's Mission

The Unit for Review and Control (EGK) is an operation within the Swedish Public Employment Service established to ensure a more legally secure, uniform, and efficient handling of control assignments. EGK currently has 203 control officers who compile and assess incoming signals to determine whether there are grounds to believe that job seekers are not adhering to the regulations for unemployment insurance or the regulations for compensation to participants in labor market policy measures.

Job Description

As an operations coordinator, you work on behalf of the section manager and the operational management team, where one of your primary tasks is to coordinate, structure, develop, and follow up on operations from both an operational and strategic perspective. You are responsible for supporting managers in their daily work by providing data and analyses. The focus of the assignment will be on quality monitoring, leading internal training, and coordinating issues related to methods, regulations, introduction, and support in case handling.

The work requires a structured approach. The ability to take initiative, prioritize, and plan is of great importance, as well as leading projects and being responsible for completing and delivering assignments on time.

Our Offer

The position is a permanent full-time employment that may begin with a six-month probationary period. The work location is Falun.

We offer you the opportunity to work in a workplace that values the balance between work and private life. You will have access to a generous vacation agreement, flexible working hours, and the possibility to work remotely up to 49 percent on an annual basis. We also include wellness during working hours and a favorable wellness allowance.

As an employee at the Swedish Public Employment Service, you also have access to professional development and career opportunities within the agency. Through our work, we contribute to an inclusive and sustainable society, where you have the opportunity to make a real difference for individuals and for society at large.

Basic Qualifications

• 180 higher education credits with a focus on economics, organization, or political science, or relevant current experience in operational follow-up, project management, or leadership for at least six months.
• Experience working with control operations within the Swedish Public Employment Service or other government operations.
• Very good knowledge of Swedish, meaning a good ability to communicate in speech and writing, as well as high reading comprehension.
• Good system knowledge, primarily in the Office suite.

Meritorious

• Experience in operational follow-up.
• Experience working with social and labor market issues.
• Experience leading training sessions, work meetings, workshops, and similar meeting formats.

The government’s core values guide us in our daily work. As an employee with us, you are expected to work fairly, impartially, and with high integrity, and to contribute to maintaining and strengthening trust in our agency.

In addition to these qualifications, you have personal abilities and a tendency to work in accordance with the Swedish Public Employment Service's employee and leadership principles:

• Takes responsibility for their work performance and their contribution to the whole.
• Adapts to change and unforeseen events.
• Takes initiative for development and contributes to improvement.

Application

Does this sound like a position for you? Welcome with your application by 2025-12-21.

Due to the Christmas holidays, the selection process and feedback on your application will take place after the new year.

Attach your CV specifying the year, month, and job responsibilities for each employment, as well as certificates that substantiate the requirements for education and/or work experience in your application. It is important that you answer the selection questions in detail and truthfully, so that we can get a clear picture of your experience. If the requested information is not provided, you risk being excluded from the selection process. You do not need to submit a cover letter.

During the recruitment process, selection tests may occur. We will keep you informed throughout the recruitment process.

If you have protected personal information, please contact the recruitment partner named in the advertisement for assistance in submitting your application.

We actively work to be an agency free from discrimination. It is important to us that all competencies are utilized, and we welcome all applicants. We view positively if you have knowledge of any of our national minority languages.

Welcome to the job that gets Sweden to work! Here, you work on behalf of the government for a labor market that helps people move forward. We unlock opportunities so that job seekers find employment and employers find their next employee. To achieve this goal, we need to collaborate, both within the agency and with various external actors across the country. Together, we drive change, develop new working methods, and create solutions that enable Sweden to continue moving forward.