Vacant job

We are now looking for another joy-bringer to join our team! We are looking for a true service star who loves meeting people and sets a high bar for hospitality and making a happy first impression! In this role, you will work in a team responsible for the external reception, the internal service hub, and conference services at the Swedish Tax Agency's office in Sundbyberg. Join us and make society possible!

About the job

Your duties include welcoming and registering visitors, handling visitor and access cards, answering phones and emails, and having overall responsibility for shared spaces and meeting rooms. You will also answer questions from the public and internal colleagues, as well as handle contact with suppliers, including courier and package management. You will also be part of our internal conference service, which includes tasks such as table setting, food ordering, evening events, and various logistical support.

The section you will belong to is large and contains several different areas of work, primarily within internal service and administration. We work closely together and help each other across boundaries and areas of responsibility when needed. We are unpretentious and support one another.

The Swedish Tax Agency's office in Sundbyberg houses approximately 3,000 employees and covers an area of about 43,000 square meters. In this exciting assignment, you will work in a social and business-oriented environment where you and your colleagues deliver world-class service to everyone you meet and interact with, both externally and internally.

Other authorities are also located in the building, whom you will represent and assist in various service matters in your role. Here, engagement and enthusiasm are the foundation for creating memorable service experiences for both visitors and colleagues.

You belong to the office unit within the Administrative Department, based in Sundbyberg. Together, we are a total of 35 colleagues, where you will become part of a smaller workgroup.

About you

To fit into this role, we believe you are a warm and welcoming person who radiates positivity that is contagious. The role places high demands on engagement and the ability to adapt to and prioritize among different work paces.

To do a good job and thrive with us at the Swedish Tax Agency, you need to be receptive, think creatively, and take responsibility. In the work, good judgment and an understanding of legal certainty and security are important. You must also adhere to our employee policy.

In this job, you should:

• act consciously and professionally based on good self-awareness
• take initiative, think creatively, and take a stand on issues
• have the ability to structure and prioritize the right things
• have good teamwork skills, be helpful, and have a positive attitude towards others
• have the ability and desire to learn new things, be flexible, and open to changes
• be calm, attentive, and accommodating in your interactions, as well as have the interest, willingness, and ability to help others and strive to deliver solutions
• have good communication skills in both Swedish and English, meaning you express yourself in a simple, clear, and pedagogical manner in both speech and writing
• be able to analyze information flows, see connections, and define boundaries.

You must also have:

• completed upper secondary education
• current and relevant work experience in service in similar high-paced office environments
• current and relevant work experience in reception work
• current and relevant work experience with the Office package

It is desirable if you have current and relevant work experience in security work. It is also desirable that you have current and relevant work experience in planning and coordinating conference and meeting services.

Good to know

The responsible contacts have limited availability during the holiday period. If you wish to contact any of us, please email us and we will help you further. Interviews are preliminarily planned to take place during weeks 35 and 36. These dates may change.

The position is permanent and may start with a six-month probationary period.

The working hours are flexible and planned; evening work may occur on occasional occasions.

A position with us may involve placement in a security class. A security investigation with register check according to the Security Protection Act (2018:585) may therefore be conducted before a decision on employment. For some of our security-classed tasks, Swedish citizenship is required.

In this job, due to the nature of the tasks, there is no possibility to work from home.

At skatteverket.se/jobb, you can read about our societal role, the benefits of working with us, and how the application process works.

When you apply, you attach your CV. We do not use cover letters in our recruitment, so you should not attach one with your application.

We look forward to receiving your application!

The Swedish Tax Agency has a societal role. Our work affects all private individuals and companies, and through our mission, we contribute to a well-functioning society. Our development is customer-driven, and we collaborate with others to create efficient solutions. Together, we make society possible.