Vacant job

Do you want to help shape the experience at one of Stockholm's most exclusive co-working arenas? We are now looking for a Receptionist & Arena Host who wants to take a central role in the daily life at Arena Sergel.

About Vasakronan and the Arena Concept

Vasakronan is one of Sweden's largest and most successful property companies with a first-class selection of office and retail properties in the absolute best locations in Stockholm, Gothenburg, Malmö, and Uppsala. As part of this vision, Vasakronan also offers Arena – a world-class coworking concept with that little extra. Here, flexibility, sustainability, and smart office solutions meet in inspiring environments designed to promote knowledge exchange and development.

Vasakronan Arena was launched in 2019 and has since become a smart and obvious complement to the traditional office. With several established Arenas in the country's largest cities, Vasakronan offers tailored workspaces for companies, members, and visitors.

Read more: Vasakronan Arena (https://vasakronan.se/arena/)

About Arena Sergel

The flagship Arena Sergel is centrally located at Sergels torg in Stockholm and spans three floors. Here you will find 150 flexible workspaces, 20 conference and meeting rooms, 10 arena offices, lounges, and a magical rooftop terrace with stunning views of Stockholm. At the Arena, there is a strong focus on service and well-being. All materials are carefully selected, and with the help of sound, light, and scent, they have created a workplace for everyone to thrive in. Smart technology and functionality are the keywords, and every space is designed to provide new impressions.

The on-site team currently consists of a Site Manager and three Arena Hosts, and we are now looking for a service-oriented and driven host who wants to become part of our engaged team.

Read more about Arena Sergel here: https://vasakronan.se/arena/arena-sergel/ (https://vasakronan.se/arena/arena-sergel/)

About the Role

As a Receptionist / Arena Host, you are the hub of operations. You create flow in everyday life, set the tone in meetings with our members and guests, and actively contribute to the holistic experience that sets Arena Sergel apart from other co-working environments.

The role combines service, coordination, and relationship building. You have a handle on the details, stay one step ahead, and ensure everything runs smoothly, from the first greeting to the last impression.

You will work in close collaboration with both a Site Manager and other colleagues in the same role, creating a dynamic and collaborative work environment. Together, you ensure that the environment is always welcoming and that the service maintains the highest level.

Examples of tasks:

• Be the first point of contact for members, customers, and visitors
• Ensure professional and welcoming daily operations of the reception
• Coordinate conferences, meetings, and external guests
• Manage bookings, member communication, and administrative tasks related to co-working
• Support during viewings and actively participate in the dialogue with prospective members
• Closely collaborate with the team to develop service, flows, and the on-site experience.

We are looking for someone who

You thrive when you get to take responsibility, meet people, and juggle many threads without losing quality or calm. You have a natural business-like demeanor and are confident in representing a premium brand.

• Work independently, are meticulous, and have a genuine sense for service
• You thrive in a role where the pace may vary depending on the guest and daily needs
• Have an eye for detail and see what needs to be done before anyone asks for it
• You are solution-oriented and responsible, with the ability to make decisions and maintain structure even when the pace is high
• Speak and write fluently in Swedish and English
• You have previous experience in hotels, reception, co-working, or conference operations (meritorious)
• Have good technical understanding, especially regarding conference technology, digital booking systems, and Office programs (meritorious)

What we offer

With us, you get to work in an exclusive and professional environment with high ambitions regarding service and quality. You become an important part of a tight-knit team of four people where responsibility, trust, and engagement are central. The role offers great scope to influence daily life at the arena and develop within service, hosting, and coordination.

About the position:

Scope: Full-time. Start immediately.

Working hours: Monday–Friday, regular working hours are scheduled between 07:30–17:30, but evening work may occur.

Employment: You will be employed by Carotte Staff and hired out to Vasakronan at Arena Sergel.

About Carotte

Carotte Staff is the recruitment and staffing company within Carotte Group that helps our customers with everything from key positions and other full-time services to short part-time assignments. We tailor assignments to our customers' needs and are driven by a deep understanding of each customer's specific requirements. Carotte Staff specializes in roles within the service industry and hospitality.

Welcome with your application

We do not accept applications via email, but if you have any questions or concerns, do not hesitate to email the responsible recruiter. We process our applications continuously and recommend that you submit your application as soon as possible.

Keywords: reception, Stockholm, hotel reception, coworking, co-work