Vacant job

We are not looking for just anyone; we are looking for you, someone who wants to work in one of Sector Alarm's most important departments – our alarm center, which operates 24/7, year-round. We are now hiring a full-time Alarm Operator, so check out the description below and submit your application today!

What does your new role as an Alarm Operator look like?

The alarm center is the heart of the office; it is where we can help our customers who are exposed to direct danger. We are proud to provide our customers with first-class service, innovative products, and advice for a safer everyday life. As an Alarm Operator, you will handle calls related to alarms – such as fire, burglary, or technical faults. You will be responsible for initiating the correct action for each incident, acting as customer support, training our customers in our alarm systems, and following up on active incidents.

Just as you will handle calls regarding a triggered fire alarm, you will also receive calls about burnt food that set off the alarm or a ventilation window opened at night when the security system is armed. Therefore, it is important that you thrive with changing paces and help all our customers with the utmost care, regardless of the incident.

Working with us is both fun and developmental as you get to influence and make a difference. We believe that the right conditions are a key factor in performing at the top. In the alarm center, it is important to do the right thing, and our procedures for how we act should be second nature. Therefore, you will receive thorough training when you start with us.

Who are we looking for?

We see that you have good experience in service professions where you are accustomed to handling customers and solving problems. You are confident using the computer and phone as your primary work tools. We believe in our employees' potential to develop, and therefore your values and personal qualities are just as important as your formal qualifications. In addition, we require that you are proficient in both Swedish and English, both verbally and in writing. Background checks will be conducted during the phone screening to ensure a satisfactory extract from the Police Register of Offenses, as well as a thorough check in accordance with the Security Protection Act (1996:627).

We are looking for someone who is simply Reliable, you are simply a colleague to trust! Efficient, while performing your work with great precision, and Confident, as you have the ability to remain calm despite many balls in the air at the same time.

Making a difference by working at Sector Alarm – for both our customers and your development

Sector Alarm is a safe and secure workplace where we take pride in working closely with our employees. When you work for us, we promise to work for you. We will create conditions for you to learn new things and develop what you are already good at. You will face challenges that test your limits and help you grow. We have been named Career Company of the Year for 11 consecutive years, giving you excellent opportunities to take further steps in your career.

We work for an inclusive work culture and take care of and support each other. We are open, honest, and celebrate successes together – big and small. We succeed together.

What we do is real – we create safer homes and more secure lives across Europe.

Do you want to take the chance to develop and create safer lives? Submit your application today!

We are recruiting continuously, so submit your application today (if you can!). In your application, we would like you to attach your CV, answer the selection questions, and write a motivation letter explaining why you are interested in the position and working with us. We do not accept applications via email (sorry if it sounds boring, but it relates to GDPR and other practical matters).

The position is a permanent employment, start as agreed/immediately located at our headquarters in Citygate, Gothenburg.

We will use tests in this recruitment process. For this test, you need to be available and able to come to us.

If you have questions about the position, you are welcome to contact the responsible recruiter Anna Avela at [email protected] or 0709 15 74 06.

NOTE! Due to the holiday period, we will start the recruitment process in week 31, so it may take a little longer than usual before you receive feedback on your application.

We kindly decline direct contact from staffing and recruitment agencies as well as sellers of additional job advertisements.

We look forward to getting to know you!