Vacant job

• Drive and lead content projects from idea to implementation together with colleagues, product owners, and other stakeholders.
• Collaborate in cross-functional teams and work agilely to continuously improve the bank's websites.
• Create fast and seamless digital customer journeys that help customers reach their financial goals.
• Use AI to efficiently produce content, tag metadata, and enhance the customer experience.
• Create, test, analyze, and manage digital content with a focus on visibility, conversion, and business results.
• Develop working methods to optimize content and customer experience using AI, SEO/AEO, and additional data.

In this role, you will need:
• A bachelor's or master's degree in marketing, communication, digital development, or equivalent.
• Substantial experience working with digital content, web publishing, and conversion optimization.
• A strong understanding of customer journeys, user behavior, and how content impacts business and experience.
• Experience with data-driven work, including analysis, tracking, and optimization of content and customer flows.
• Very strong analytical skills and the ability to translate data and insights into concrete improvement actions.
• The ability to work independently, drive projects from start to delivery, and make prioritization decisions based on business value.
• Knowledge of SEO and AEO, as well as working with visibility and findability in digital channels.
• Experience with CMS tools (we currently use Adobe Experience Manager, AEM), as well as analytics tools and working with customer data.
• Strong project management skills, with the capacity to handle multiple parallel tasks and deliver within tight deadlines. Experienced in collaborating with multiple stakeholders in complex organizations.
• A good understanding of how various tools and technologies, including AI, can be used as support in content work, analysis, and optimization.

At Swedbank, you can experience:

• Personal and professional development through self-leadership and continuous development.
• Meaningful work that positively impacts our workplace, our customers, and society.
• An open and collaborative culture that encourages cross-functional teamwork and offers networking opportunities.
• A supportive and inclusive environment that promotes a balanced and sustainable work-life situation, with flexible working conditions where appropriate for the role.
• Benefits such as our offer of bank products for employees, occupational pension plan, equity-based reward program Eken, and wellness allowance.

contribute to developing Swedbank's digital customer experience through data-driven content work, rapid improvement initiatives, and a strong focus on business results and customer value. You will become part of an engaged team that together drives the development of the bank's digital presence forward."

Sara Wilkins, your future manager

We look forward to receiving your application by 2026-08-15.
Location: Stockholm, Sundbyberg
Hiring Manager: Sara Wilkins

During the summer, the responsible recruiter and manager are on leave, which means we will start the selection process in early August and feedback may take slightly longer than usual.

Please note that background checks and drug tests may be conducted for this role if you proceed in the process.

We have made our choice of recruitment partner and therefore decline contact with advertising salespeople or sellers of other recruitment services.

Swedbank is an inclusive employer and does not discriminate on the basis of gender, age, sexual orientation or sexual identity, ethnicity, religion, or disability - everyone is welcome.

#LI-MM1