Case Manager for Reception and Internal Services

Järfälla Municipality, located in northwest Stockholm, is one of Sweden's fastest-growing municipalities. The Municipal Executive Board Administration in Järfälla Municipality is responsible for the municipality's overall development, financial standing, urban planning, overarching communication work, personnel strategy, and more.

Within the Municipal Executive Board Administration, there is an internal services department responsible for over 800 workstations in three independent buildings, as well as three reception desks serving citizens and the municipality's own organization. The department consists of 12 employees, including five receptionists, five other service/office staff, a team leader, and a department manager.

1 position(s).

Job Responsibilities

As a Case Manager within the Reception and Internal Services department, you will play a key role in ensuring quality and efficiency in our contracts within areas such as catering, waste sorting, facility maintenance, and AV equipment. You will work in close dialogue with the operations and maintain ongoing contact with suppliers.

The role also includes contributing to daily operations by supporting the reception desk and assisting with other administrative tasks within the department as needed.

Your main responsibilities:

• Coordinate and manage municipal contracts within the Internal Services area of responsibility
• Follow up on contracts and ensure deliveries are made according to agreements
• Act as a contact person for operations and suppliers
• Drive improvement work and develop collaborations
• Support the reception desk during temporary staffing needs
• Contribute to other administrative tasks within the department
• Handle multiple parallel assignments and projects

Qualifications

We are looking for you who have:

• A university degree or other post-secondary education that the employer deems relevant for the position
• A few years of experience working in similar roles
• Good knowledge of the Microsoft Office package (Excel, Word, PowerPoint)
• Very good ability to express yourself in Swedish, both orally and in writing, and experience in writing reports and other similar documents
• Valid driver's license (Category B)

As a person, you are self-motivated, service-oriented, and accustomed to collaborating with many different actors. You have previous experience working in a coordinating role that required initiative.

It is an advantage if you have:

• Experience in contract follow-up and analysis
• Worked within municipal or state operations

The employer may begin inviting candidates for interviews before the application period has ended. Probationary employment may be applied if the employer deems it necessary.

Employment type: Permanent position.
Duration: Permanent.

Järfälla has the most exciting geographical location in northern Stockholm and is growing rapidly. We offer a workplace with great variety and good development opportunities. Read more about what it is like to work with us at www.jarfalla.se/jobbaijarfalla (http://www.jarfalla.se/jobbaijarfalla)

We decline all offers regarding advertising and recruitment assistance in connection with this advertisement.