Vacant job

About Us

Do you want to work for an authority that makes a difference in society and have meaningful and interesting tasks within trade and customs administration? If so, the Swedish Customs Authority (Tullverket) is for you.

The Swedish Customs Authority's operational activities are divided into four departments: control, collection, intelligence, and customs crime.

The Collection Department has a broad mandate within three areas of activity: permits, post-clearance control, and collection supervision. The operations are carried out within four units working on the department's entire mandate.

We are now looking for case handlers for the Collection Department in the East Unit, located in Stockholm.

About the Position

As a case handler, you will work with various tasks within permits and collection supervision. The complexity of the tasks varies, from simpler case processing to independent investigation and assessment based on legislation.

The permit activities primarily involve reviewing and investigating permit applications, but also monitoring already issued permits is part of the job. The work is carried out both independently and in groups, involving contact with freight forwarders, companies, private individuals, and other authorities. Company visits occur.

The position requires flexibility and problem-solving skills to handle new issues and situations in a changing operation. Developing internal routines and improving working methods is a natural part of the job. Case processing is performed in several systems.

Are You the One We Are Looking For?

We are looking for you who have:

• A completed relevant vocational qualification (KY) for the position, or at least 60 points/90 higher education credits within social sciences, forwarding/logistics, law, or economics, combined with relevant work experience (at least 3 years in another public or customs-related activity). A completed upper secondary education with passing grades in Mathematics B/2, English B/6, and Swedish B/2 (or equivalent) is required.
• Relevant work experience
• Experience in investigative work
• Good knowledge of MS Office and good IT skills
• Good ability to express yourself in speech and writing in Swedish and English
• Swedish driver's license, class B for passenger car
• Opportunity to travel regularly in the role

Meritorious Qualifications

• Customs Specialist Education or equivalent
• University degree within a relevant field
• Experience in independently interpreting legislation and case processing from another state authority or public administration
• Experience working in operations dealing with customs administration, such as logistics, forwarding, and international trade
• Experience working within the Swedish Customs Authority
• Experience working with data analysis tools
• Experience working with business and logistics systems
• Experience working with security and protection
• Experience working with Authorized Economic Operator (AEO)

Personal Qualities

As a person, you thrive in a group environment, are analytical, considerate, meticulous, and have good teamwork skills. You can work independently within a given framework and take initiative. You are relationship-building, find it easy to work with others, and are willing to share your knowledge and support colleagues. The work requires that you can periodically handle large workloads, prioritize the essential, solve problems, and formulate high-quality assessments. Furthermore, you are flexible and adapt easily to changes.

As an employee of the Swedish Customs Authority, you follow our values: holistic view, responsibility, and innovation. During the recruitment process, we will place great emphasis on your personal suitability and qualities.

What We Offer

By working at the Swedish Customs Authority, you have an important job where you contribute to a safe and secure society. We value well-being and learning from each other highly, and we strive to ensure that you as an employee can have a good balance between work and leisure. Here you get secure employment conditions, and our benefits include among other things wellness subsidies, subsidized medicines, and good vacation and pension conditions.

Working hours are Monday to Friday 08:00–16:30. We offer the possibility of flexible working hours.

Other Information

Reference number: TV-2026-14879

Location: Stockholm

Travel and overnight stays are included in the position.

Employment type: Permanent employment starting with a 6-month probationary period and individual salary setting.

Start date: By agreement

When employment begins, you will undergo basic training that gives you fundamental knowledge of concepts and principles within the handling of import and export goods flows.

To be eligible for employment at the Swedish Customs Authority, you must meet high demands regarding security and confidentiality awareness, suitability, and adherence to current laws. This means you uphold democratic values and the state values applicable to the Swedish Customs Authority's operations. Before a decision on employment is made, you will undergo a drug test. Security clearance with register check according to the Security Protection Act is conducted before employment, as the position is classified as security-sensitive. The Swedish Customs Authority is a total defense authority, and upon employment, you may be assigned to wartime duties within the Authority.

The Swedish Customs Authority values the qualities brought to the operations by having a balanced gender distribution and ethnic diversity.

For More Information and Application

Information about the position can be provided by Marie Henricsson, tel 08-405 00 74, Linus Fredriksson tel. 08-456 55 19, and Sandra Rasmusson tel. 031-63 34 63. For questions about the recruitment process, you can call the Swedish Customs Authority's HR support at tel. 060-67 25 85. Union representatives are for OFR-P/TULL-KUST, Mari Höglund tel. 08-456 58 30, and for Saco-S, Lena Edehag, tel. 08-456 58 68.

Your application should consist of a personal letter and CV/resume. This must be received by the Swedish Customs Authority no later than August 16. You apply via the electronic application form below.

We decline all contact with staffing and recruitment agencies as well as sellers of job advertisements.

The Swedish Customs Authority is a state authority that controls the flow of goods across Sweden's borders. With the vision that only approved goods should pass the border, we prevent illegal goods from entering the country and contribute to a safer society. We simplify trade with other countries and lay the foundation for increased growth and competition on equal terms. The Swedish Customs Authority, founded in 1636, currently has about 2,700 employees and is led by Director General Johan Norrman.