Vacant job

Do you want more influence over your career path? How about a secure position at one of Sweden's friendliest IT companies? We are looking for you who are social, pleasant, and eager to develop.

Work with us

Thalamus is an innovative IT company dedicated to helping businesses and organizations maximize their IT infrastructure. Through a combination of technical expertise, commitment, and consultancy professionalism, we create solutions that make a difference. We believe technology should be simple, accessible, and efficient, and we see our employees as the key to achieving this.

As an employee, you will become part of a team where knowledge, community, and development are at the center. You will work as a consultant at our clients' sites, representing our company and contributing to their IT running at the highest level.

Your new role

In the role of Support Technician, you will ensure that the client's IT environment runs smoothly in daily operations. You will work closely with the client's IT department and users, becoming a central contact person for technical questions.

The work is varied, involving both planned tasks and real-time problem-solving. You will have the opportunity to work with modern systems and tools in a dynamic environment, where your service mindset and technical skills truly shine.

Your responsibilities may include:

• Troubleshooting and support for clients, printers, networks, and office systems
• Handling cases in ITSM tools (e.g., ServiceNow or TopDesk)
• Installation and configuration of computers, software, and accessories
• Supporting users in both Windows and Microsoft 365 environments
• Collaborating with other IT functions to ensure operations and development

Your background

You who apply for this role have solid experience working with IT support and thrive in a position where you solve problems and make life easier for users. You are confident in your technical skills and communicate easily with both users and colleagues.

To thrive and succeed in this role, we believe you have:

• At least 3 years of experience as a support technician or in a similar role
• Good knowledge of Windows 10/11, Microsoft 365, Active Directory, and networking
• Experience in troubleshooting, hardware, and user support
• Fluency in Swedish and English, both spoken and written
• Valid driver's license (Category B) (meritorious depending on client assignments)

Who you are

You are a person passionate about service and technology. You enjoy helping others, are curious about new technology, and take responsibility for creating solutions that work. As a consultant, you are communicative and adaptable – you know how to balance professionalism with a positive, solution-oriented attitude.

Your application

Interviews are conducted on an ongoing basis, so please send your application as soon as possible. For questions, contact [email protected]

What we offer you

We offer you an employer that continuously develops to be an attractive workplace for you. We put the employee first and create opportunities for growth.

For us, this means among other things: secure employment, collective agreement (TechSverige), fixed monthly salary, development opportunities, certification possibilities, wellness allowance, pension, insurance, etc.

Community is an important part of our culture, which is why we organize after-work events, summer parties, and Christmas parties.

A workplace where your opinions matter and where we look forward to hearing how we can be a great employer in the future.

Your new employer

Thalamus has been around for 20 years and is a consultancy and recruitment company within IT & Technology. Within IT infrastructure, we have a consultancy business, as well as an internal service desk and IT innovation team.

We are a family-oriented company based in Alvik Strand, with our main focus on consultancy activities in the Stockholm region.

Our core values are speed and friendliness, and you will notice this in the recruitment process and if you start working with us. If we were to describe ourselves, we would say we are a cheerful, knowledge-driven group whose work is characterized by quality, innovation, and personal engagement. We hope you want to join us!