Vacant job

We are looking for a Junior IT Onsite Support specialist for a global client in the industrial sector. This is a unique opportunity to grow professionally within a stable and dynamic environment. Submit your application today – we are conducting rolling selections.

About the role

As a Junior IT Onsite Support specialist, you will be a vital part of the team ensuring that the client's users receive fast and efficient technical assistance directly on-site at the industrial facilities. You will work closely with end-users to resolve IT-related issues and contribute to smooth IT operations. This involves handling a variety of IT matters that may arise in an industrial setting, from troubleshooting to installation. Your tasks will include preventive maintenance, troubleshooting networks/printers, and hardware configuration. The role involves providing support at two industrial sites located in Köping and Flen.

Responsibilities

• Troubleshooting networks and printers
• Preventive maintenance in an industrial environment
• Hardware configuration (PCs/mobile devices)
• General onsite support regarding IT issues that may arise in an industrial setting

We are looking for someone who

• Has good knowledge of Office 365
• Has good knowledge of Windows 7/10/11
• Has good knowledge of Active Directory
• Has experience with hardware management and basic knowledge of network and VPN troubleshooting
• Is fluent in Swedish and English, both spoken and written, as this is required for the performance of duties
• Hold a valid B-driver's license to facilitate travel between Köping and Flen

It is an advantage if you have

• A post-secondary education in IT/networking
• Certification in CompTIA and/or ITIL

Who are you as a person?

We believe you are someone who thrives in an environment where you have direct contact with end-users and can act professionally and confidently from a service perspective. We also believe you are someone who enjoys taking responsibility for your own areas and contacts, where your self-leadership can shine. Given the direct contacts involved in the role, we consider it essential that you are comfortable in social situations.

Our recruitment process

This recruitment process is handled by Academic Work, and our client's preference is that all questions regarding the role are directed to Academic Work.

We apply rolling selection and will remove the advertisement when a sufficient number of candidates have reached the final stage of the recruitment process. A CV is required when applying. We do not use cover letters as a selection method, so one is not needed. The recruitment process includes two selection tests: a personality test and a cognitive ability test. These tests are tools to help identify the candidate with the highest potential for the role, while promoting equality, diversity, and a fair recruitment process.