Vacant job

The Student Services Department is responsible for providing support and services to students before, during, and after their studies, as well as handling student cases. The department also provides operational support to the university's departments, faculties, areas, and management. With a focus on the quality of education, the activities of the Student Services Department are characterized by professionalism, efficiency, legal certainty, and accessibility.

The section for educational documentation includes Ladok System Administration, Graduation, and the VFU Secretariat.

The Ladok System Administration working group is responsible for the Ladok student documentation system at Stockholm University. The group trains university staff in Ladok and provides advice and support to operations regarding student documentation matters.

We are looking for you who are analytical, structured, and have experience working with the Ladok student documentation system. We offer you an stimulating workplace with varied tasks and the opportunity to work remotely a few days a week.

More information about us can be found at: Student Services Department (#)

Job Description

You will work both as a team leader and as a systems specialist/system administrator in the ongoing work. The main tasks include offering professional user support to operations, leading and distributing work within the team, and you are expected to participate in other common tasks within the Student Services Department. As a team leader, you are involved in the daily operational activities within the Ladok group and represent the operations in various internal and external contexts. You lead and distribute work within the team, prepare materials for operational planning, and drive issues related to operational development in close collaboration with the section manager. The role as team leader also includes certain personnel administrative tasks and handling, and raising if necessary, occupational health and safety issues.

In the role of systems specialist/system administrator for Ladok, you will:

• Work with the Ladok student documentation system. Tasks include offering professional user support to operations, providing daily support via email, phone, and video calls.
• Alongside colleagues, conduct internal Ladok training and contribute to the development and updating of manuals and training materials.
• Test system changes and inform operations regarding regular updates to Ladok.
• Configure settings in Ladok.
• Gather needs from operations and develop local adaptations of routines and system support.
• Report errors and potential improvement suggestions.
• Actively participate in knowledge sharing within the team.
• Actively participate in various types of investigations and projects.
• Work with the release of public documents according to current regulations.

Qualifications

Requirements

• University or college education or equivalent.
• Experience in leadership, in the role of team leader or similar.
• Very good experience and extensive familiarity with working with the Ladok student documentation system.
• Good knowledge of educational administrative processes and activities within universities or colleges.
• Good knowledge of the regulations in the higher education sector and current experience in public administration.
• Good ability to express yourself orally and in writing in both Swedish and English.

Your Personal Attributes

• You are analytical, problem-solving, and accustomed to seeing things from different perspectives.
• You are structured and systematic in your approach to work.
• You can take the initiative to independently handle and/or identify various problems or cases.
• You are unpretentious, dare to seek support from colleagues and the rest of the organization, and are comfortable working in a group and solving problems together.
• You have a well-developed service orientation, the ability to prioritize and coordinate various tasks, and you put operations in focus, seeing that our work should be useful for the entire university's operations.

Great importance will be attached to personal suitability.

Merits

• Experience with requirements specification.
• Experience in quality and educational follow-up.
• Experience in driving and leading projects.
• Experience with other educational administrative systems.
• Good knowledge of Excel.

About the Position

The position is permanent, full-time, with a six-month probationary period. Stockholm University applies individual salary setting. Start date by agreement.

What We Offer

With us, you will experience the dynamics of the interaction between higher education and research, which makes Stockholm University a stimulating and creative environment. You will work in an international environment and enjoy favorable conditions. The university is located in the National Urban Park with good connections to the city center.

Stockholm University strives to be a workplace free from discrimination, offering equal rights and opportunities for all.

Contact

Further information is provided by Mia Jörstål, Section Manager. [email protected], tel 08-16 21 18.

Application

You apply for the position via Stockholm University's recruitment system. As an applicant, you are responsible for ensuring the application is complete and available to the university by the last application date.

Guidelines for applicants can be found on the webpage: how to apply for a position (#).

Stockholm University contributes to the development of a sustainable democratic society through knowledge, enlightenment, and the pursuit of truth.