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Executive Support Officer (Case Manager) for Probation Service Helsingborg

KRIMINALVÅRDEN

Skåne län, Helsingborg

Previous experience is desired

20 days left
to apply for the job

About the Swedish Prison and Probation Service

The Swedish Prison and Probation Service is growing – we are building new facilities, renovating, and expanding, and we are now looking for more employees. Our most important goal is to reduce recidivism – to break the vicious cycle. If we succeed, society will become safer and more secure for everyone. We are the agency responsible for prisons, probation services, remand prisons, and client transport.

Read more about the operations of the Probation Service Helsingborg area on our website: Probation Service Helsingborg - kriminalvarden.se (https://www.kriminalvarden.se/verksamhet/verksamhetsomraden/frivarden-helsingborg/)

Job Responsibilities

As an Executive Support Officer (Case Manager) in the Probation Service Helsingborg area, you will work closely with the management group and support managers in various ongoing processes. The area has probation offices in Helsingborg, Kristianstad, and Karlskrona, which involves regular business travel between these locations. The place of work will be determined in connection with the completion of the recruitment process. There are opportunities to adapt the place of work based on your conditions with the organization's needs in focus.

You support the Head of Probation in achieving the organization's goals, maintaining a good work environment, and enabling visible leadership. At the same time, you actively work to provide employees with the right conditions, clarity, and support in their daily work. You also assist the Probation Inspectors (first-line managers) with qualified strategic and operational executive support, as well as the coordination of overarching processes for the area through follow-up, investigation, case processing, and administration. An Executive Support Officer already works in the area, and you will work closely with this colleague to ensure coordinated, efficient, and uniform support for the operations.

The tasks include diary registration and data entry in administrative support systems, as well as archiving, case monitoring, digital mail handling, ordering, purchasing, and invoice processing. As an Executive Support Officer with us, you will work broadly and in depth with the management's steering and follow-up processes. The work may therefore cover several areas such as HR, organization, operational content, and communication. You will also work with personnel administration, including supporting managers in the personnel administration system, creating materials for employment contracts, handling personnel files, generating statistics, and conducting contract checks. Furthermore, you will assist in various ways in the recruitment process.

Qualifications

You are the contact person and face of the area towards many external actors, which places high demands on your ability to collaborate, maintain a high service level, and possess good social competence. As a person, you are meticulous and work in a structured manner, and can handle and be responsible for several processes simultaneously on your own.

It is important to us that you share the Swedish Prison and Probation Service's fundamental values regarding a human view of people, respect for the individual, and belief in human will and ability to develop. You are also aware of and understand how background, culture, and group affiliation affect yourself and others. Furthermore, you are expected to contribute through your attitude to ensuring that everyone is treated equally. We place great emphasis on personal suitability.

We are looking for you who has:

  • An academic education in a subject area relevant to the position, preferably in personnel science or behavioral science, or alternatively other education combined with experience that the Swedish Prison and Probation Service deems relevant
  • Experience in administrative work
  • Good knowledge of Swedish in speech and writing
  • Good computer skills

It is an advantage if you have:

  • Experience within the Swedish Prison and Probation Service and good insight into our work and processes
  • Current experience with the systems Heroma and/or Proceedo
  • Experience in diary registration and archive management
  • Experience in personnel administration
  • Experience in personnel planning

Other Information

The Swedish Prison and Probation Service has chosen to remove the personal letter and replaced it with selection questions relevant to the position. The answers to the selection questions and the CV form the basis for determining if you are qualified to proceed in the process.

To be considered for employment with the Swedish Prison and Probation Service, you must meet high demands regarding suitability, judgment, security and confidentiality awareness, and adherence to applicable laws. This means you uphold democratic values and the state values that apply to the Swedish Prison and Probation Service's operations.

Some positions are classified for security, and a security investigation with register check will be conducted before a decision on employment is made. Swedish citizenship is required for some security-classified positions. The Swedish Prison and Probation Service welcomes applicants with different backgrounds and experiences. Read more about security investigations here: Security Investigation at Recruitment (https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/sakerhetsprovning-vid-rekrytering/)

The position may involve war-time placement with the Swedish Prison and Probation Service. Read more about war-time placement here: War-time Placement (https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/krigsplacering/)

Individual salary setting applies.

Probationary employment may be applied.

The Swedish Prison and Probation Service strives for a balanced gender distribution and increased diversity.

To submit your application, click the application link in the advertisement. Questions about how to apply and upload your CV should be directed directly to Varbi. Questions about specific jobs are answered by the contact person specified in the advertisement.

We kindly but firmly decline direct contact from staffing and recruitment agencies as well as sellers of recruitment advertisements. The Swedish Prison and Probation Service has procured agreements.

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