Vacant job

YOUR RESPONSIBILITIES

In this role, you act as a key business partner and a member of the Markets Leadership Team, serving as the link between Global resources, Markets Leadership, and Meeting Places on all matters related to the Concept & Development domain. You ensure that the Meeting Place concept is consistently implemented and continuously improved, delivering a strong and relevant customer journey across markets.

You work closely with Meeting Places, design and development teams, and market stakeholders to translate needs into concrete solutions and secure effective deployment and integration.

Your main responsibilities will include:

• Collaborate with Meeting Places across markets to identify needs for common solutions and translate these into tangible development proposals.
• Lead the deployment of Meeting Place solutions in close collaboration with Meeting Places and Market Leadership Teams across all countries within the market.
• Ensure the full customer journey is aligned with the Meeting Place Concept Framework, working closely with the Meeting Place Review Leader and identifying opportunities for improvement.
• Support coordination of transformation initiation phases across markets, working together with design and development teams.
• Create and drive improvement plans across the customer journey in Meeting Places, guiding local teams towards simplified ways of working and strong integration of solutions in both established and evolving environments.

WHO YOU ARE

You are a collaborative and structured leader with solid experience in concept development and deployment within complex, multi-market environments. You are comfortable working close to leadership teams while supporting local execution and continuous improvement.

You have:

• A minimum of 7 years of relevant experience within concept development, real estate, or related fields.
• At least 4 years of managerial or leadership experience.
• A university degree or equivalent relevant professional experience.
• Strong ability to translate business and market needs into practical, implementable solutions.
• Experience working across markets and with multiple stakeholders in complex organisations.
• A structured and improvement-driven mindset with a strong focus on customer journey quality.

TOGETHER AS A TEAM

Together with IKEA Retail and Ingka Investments, Ingka Centres is part of Ingka Group. As a long-term partner of IKEA, we share our vision, our culture and our values, while what makes our businesses different is the way we fulfil our vision. If the idea of IKEA is to create a better life at home, we work hard to create a better everyday life outside of the home by developing virtual and physical meeting places where people can meet, shop and connect with their communities. We have big plans for the future that involve expanding to new locations, opening smaller-scale concepts closer to the city centres, digitalization, and most of all, living up to shared sustainability goals. We’re constantly looking for energetic, purpose-led and creative people who’d like to join us on our journey to create meeting places around the world. Sounds exciting? There’s a lot more to know about us!

Take a look at our website, read our stories and try to imagine how you can be part of our team helping us reach our goals! www.ingkacentres.com

We encourage you to apply as soon as possible, but no later than 2026-06-29.