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Logistics Coordinator / Customer Service Consultant – Norrköping

Jobandtalent Sweden AB

Östergötlands län, Norrköping

Previous experience is desired

82 days left
to apply for the job

ABOUT THE ROLE This position involves working in a dynamic, customer-centric logistics environment where you ensure smooth and efficient inbound and outbound deliveries. You play a central role in daily contact with customers and carriers, handling order management, transport booking, documentation, and administrative support.

You are responsible for tracking deliveries, tracing goods, and handling discrepancies and claims in a service-oriented and structured manner. The role also involves reporting on volumes and KPIs, contributing to order, quality, and continuity in the logistics flow.

This role is ideal for someone who thrives in a fast-paced operational environment where customer service, collaboration, and problem-solving are key, and administrative tasks are a natural part of your day-to-day.

Responsibilities

  • Provide daily operational support and help resolve customer and business-related issues
  • Administer and follow up on customer orders in various WMS systems
  • Book and optimize transports in TA systems and carrier web platforms
  • Create and quality-assure transport documents and handle customs-related matters
  • Ensure outgoing deliveries meet established schedules and service levels
  • Conduct inventory checks and systematic warehouse monitoring

Start Date: Autumn 2026

Employment Type: Consulting assignment with potential transition to direct employment

Location: 100% on-site in Norrköping

ABOUT YOU You are a service-oriented and curious person with the right attitude and an interest in logistics. Even without formal logistics education, you easily understand workflows and approach tasks with a solution-oriented and positive mindset. You have experience in service, administration, and customer contact, and thrive in a customer-centric role. You are structured, detail-oriented, and clear in your communication, even under pressure. You are flexible and adaptable in an environment where workflows can change quickly.

  • Experience from warehouse and logistics operations, including warehousing and inventory, is preferred
  • Customer service experience is preferred
  • Proficient in SharePoint, email, Teams, and telephony
  • Strong computer skills, including MS Office with a focus on Excel
  • Excellent Swedish and good English skills, both written and spoken
  • Team player with strong collaboration skills
  • Experience in customs handling is an asset

A valid driver’s license (Category B) and access to a car are recommended for this role, as public transport to the area is limited and infrequent.

APPLICATION Does this sound like the right opportunity for you? Apply today! We conduct ongoing selections, and the position may be filled before the application deadline. Please register via the link below and attach your CV and cover letter. Note that we do not accept applications via email or phone.

We look forward to receiving your application!

ABOUT JOB&TALENT Job&Talent is a global innovator transforming the staffing industry using AI and smart technology. We make it easier for companies to find the right talent and for people to find the right employer – quickly, transparently, and accessible to all. Our mission is to empower the people who keep the world running, and with our modern platform, we are shaping the future of work. In the past year alone, we helped over 300,000 people find jobs with more than 3,200 companies worldwide – across logistics, retail, transport, and professional services. Backed by strong investors like Atomico, Goldman Sachs, Kinnevik, BlackRock, and SoftBank, we are growing rapidly. And we have only just begun.

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