Vacant job

About Azeo

Azeo is a rapidly growing IT company based in Stockholm, offering hassle-free subscription-based IT services to small businesses. We specialize in the Microsoft ecosystem and deliver a complete IT department to thousands of users – including support, licenses, security, and consulting – for a fixed monthly price. Our customers are primarily Swedish companies with around 15 employees, and we are proud to have Sweden's happiest IT customers with a customer satisfaction score of 98.6%.

What We Offer

• A cohesive support team with first-, second-line, and dispatchers
• Fast onboarding and clear routines
• Work with Microsoft 365 Business Premium, Intune, TeamViewer, and cloud-based solutions
• Opportunities to grow in the role and develop within Microsoft platforms
• A first workplace for those who have completed vocational upper secondary education (YH) or IT high school
• A social and inclusive team with a high pace and significant customer contact
• Opportunity to influence and be part of our growth journey

What the Role Entails

As a Junior Support Technician at Azeo, you will initially work part-time. You likely have another primary commitment such as studies or other part-time jobs. How you work will vary depending on the season, workload, and staffing situation at Azeo, but we would like you to work regularly for at least a certain number of hours per month to stay updated on what we deliver to our customers.

You will:

• Handle incoming cases via phone, mobile app, web form, and Teams
• Resolve user questions regarding folders, access, licenses, viruses, and hardware
• Work with standardized Microsoft installations rolled out to all customers
• Collaborate with colleagues in first-, second-, and third-line support
• Be a sounding board for our customers and contribute to their IT running smoothly

If there is future demand, there are good opportunities to increase working hours and potentially move to a permanent position. Initially, this is a consulting solution where you are employed by 2Complete as a consultant and work at Azeo as needed and by agreement. Azeo is located in bright, beautiful offices in central Stockholm.

Who We Are Looking For

We are looking for you who:

• Have completed or are currently studying vocational upper secondary education (YH) or IT high school
• Are curious, solution-oriented, and enjoy talking to people
• Have an interest in Microsoft products and cloud services
• Want a first workplace where you can grow and learn a lot
• Speak and write fluent Swedish and English
• Enjoy working in a team where speed and service are in focus

Is this you? Apply soon as interviews are conducted on an ongoing basis. If you have questions, you are welcome to contact the responsible recruiter, Joel Claeson.

2Complete

Security and trust are the goals in 2Complete's recruitment process. This is achieved through close and personal cooperation with the customers who have chosen us as their recruitment partner. Our passion for getting people into work and placing the right person in the right context in working life drives us forward.

2Complete Group and all its subsidiaries are authorized members of Kompetensföretagen, Almega, and Svenskt Näringsliv, and have been since 2011.

2Complete Group is the Gazelle winner 2022, the award given to Sweden's fastest-growing companies.