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- Customer Lead for Scoping and Solution Closure
Customer Lead for Scoping and Solution Closure
Key Relocation Sweden ABStockholms län, Stockholm
Previous experience is desired
- You will lead and manage the customer (internal/external) during the scoping timeline and activities to achieve effective solution closure and serve as a trusted advisor.
- You will know your customer – understand pain points, business and IT needs, market trends, competitors, etc.
- You will be responsible for validating alignment of Amdocs solution architecture, as designed by the solution architect, with customer business needs.
- You will ensure with stakeholders (Business, IT, Network, Vendors) that the solution and architecture address business needs and provide real business value.
- You will manage the Scoping process, budget, and timeline. Follow up on the overall scoping plan, status, and risks.
- Customer-facing experience and negotiation skills.
- Wide knowledge of Amdocs products and best practice solutions.
- Knowledge of the telecom industry and Amdocs business processes (ETOM, ASOM).
- Proven experience in defining customer requirements and solutions and project implementation.
- Experience in large and integrative project delivery and management.
Bachelor’s degree in Science/IT/Computers or equivalent.
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