Vacant job

Are you a structured person who thrives in an administrative role with a fast pace and many contact points? Do you have good system experience and enjoy working with complex case management? Then this might be the right opportunity for you!

About the role

We are currently looking for an Insurance Case Handler for a long-term assignment within pension and insurance for a company in Linköping. Here you will have the opportunity to work in an environment characterized by collaboration and development. In this role, you will handle administration related to pensions and insurance. You will manage ongoing cases, registrations, and contract changes across several different systems simultaneously, which requires attention to detail, structure, and strong administrative skills.

The work is performed both independently and in close collaboration with colleagues and internal functions. You will primarily communicate with internal departments via email and phone, acting as an administrative support in various types of cases.

You will receive a thorough introduction where you will have the opportunity to familiarize yourself with processes and working methods alongside experienced colleagues. After the introduction period, there is an opportunity for hybrid work. Working hours are somewhat flexible, but we prefer that you are on-site between 8:00 AM and 5:00 PM. The assignment lasts for 6 months, with good prospects for extension.

What we offer

• A varied administrative role with many contact points
• Opportunity to develop your system and administrative skills
• An engaged team with close collaboration and knowledge sharing
• A chance to grow within the organization

Responsibilities

• Handle administration related to pensions and insurance
• Work in several different systems in parallel
• Register new policies and changes to insurance contracts
• Participate in improvement and digitalization projects

We are looking for you who

• Have at least a completed upper secondary education (high school diploma)
• Have previous experience in administrative work
• Have good computer skills and experience with the Office package
• Communicate fluently in Swedish, both verbally and in writing
• Enjoy working in a structured and meticulous manner with a high case volume

It is an advantage if you have experience from insurance, pensions, banking, or other administrative operations with complex processes.

To succeed in this role, you have the following personal qualities:

• Adaptable to change
• Optimistic
• Responsible
• Organized

Our recruitment process

This recruitment process is handled by Academic Work, and our client's preference is that all questions regarding the position are directed to Academic Work.

We apply rolling selection and will remove the advertisement when enough candidates have reached the final stage of the recruitment process. The recruitment process includes two selection tests: a personality test and a cognitive ability test. The tests are a tool to find the candidate with the highest potential for the role and to promote equality, diversity, and a fair recruitment process.