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- Proactive Customer Coordinator – Bridging Sales, Workshop, and Customers
Proactive Customer Coordinator – Bridging Sales, Workshop, and Customers
Bråviken Bil ABÖstergötlands län, Norrköping
Previous experience is desired
30 days left
to apply for the job
This is a proactive role where you work closely with both customers, the sales team, and the workshop – primarily via phone and email. You will become a key person who drives the customer dialogue forward and ensures that the entire process runs smoothly, from the first contact to a completed transaction or workshop visit.
Your main responsibilities:
- Book services and plan the workshop's work
- Create work orders and coordinate with technicians
- Follow up on cases and keep customers updated on a regular basis
- Support the sales department in delivery processes
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