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Proactive Customer Coordinator – Bridging Sales, Workshop, and Customers

Bråviken Bil AB

Östergötlands län, Norrköping

Previous experience is desired

30 days left
to apply for the job

This is a proactive role where you work closely with both customers, the sales team, and the workshop – primarily via phone and email. You will become a key person who drives the customer dialogue forward and ensures that the entire process runs smoothly, from the first contact to a completed transaction or workshop visit.

Your main responsibilities:

  • Book services and plan the workshop's work
  • Create work orders and coordinate with technicians
  • Follow up on cases and keep customers updated on a regular basis
  • Support the sales department in delivery processes
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