Vacant job

At Consort, we work with well-known companies within banking, insurance, and energy. We are now looking for more customer consultants to join our team in Gothenburg.

• Customer service and support via phone and chat
• Help customers with questions, troubleshooting, and basic technical support
• Handle incoming and outgoing customer contact
• Work with advisory services and customer interaction
• Engage in upselling and sales as a natural part of the customer dialogue

• Is service-oriented and solution-focused
• Is confident in speaking with customers and handling various types of cases
• Has good computer skills and easily adapts to new systems
• Communicates fluently in Swedish, both orally and in writing
• Thrives in a fast-paced environment and works in a structured manner
• Is open to working with sales as part of the role

Previous experience from customer service, support, technical support, or sales is an advantage.

• Fixed hourly wage (no commission)
• Wellness allowance
• Introduction and ongoing training
• Development opportunities within customer service, support, and sales
• Office centrally located in Gothenburg

Location: Fabriksgatan 11, Gothenburg

Scope: Full-time, 40 hours/week

Employment: 6-month probationary period

Working hours: Monday–Friday between 08:00–21:00 depending on the project

Start date: According to agreement

Consort is a Nordic company with over 200 employees and offices in Gothenburg, Oslo, and Trondheim. We work with various types of assignments within customer service, sales, advisory, administration, and consulting solutions.

We believe that people develop best through variety, responsibility, and the right support. Therefore, we match our employees with assignments where they can grow and make a difference – both for customers and for themselves.

Our culture is characterized by energy, involvement, and development. We are proud to be a Great Place to Work-certified company and proud that many of our employees choose to stay and grow with us over time.

We are a growing company where new opportunities are created continuously – and where you can help shape your own path forward.