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- Customer Service Representative for Bonnier in Östersund
Customer Service Representative for Bonnier in Östersund
Concentrix Sweden ABJämtlands län, Östersund
Previous experience is desired
4 days left
to apply for the job
Do you live in Östersund and are you looking for a job in service and sales? Take the chance to develop at Bonnier!
Bonnier continues to grow and is now looking for more colleagues! We are looking for you who enjoy working in a team, like helping others, and are driven by working towards goals!
As a customer service representative at Bonnier, you will work in an energetic workplace surrounded by engaged and knowledgeable colleagues. Your main tasks will be to answer incoming calls and emails from customers regarding subscription and invoice inquiries, as well as other matters. You will ask relevant questions to find customer-adapted offers. Working hours vary on weekdays between 08:00–18:00. Sales is a natural part of every call, creating the conditions to tailor customized solutions based on each customer's needs.
At Bonnier, you have the opportunity to develop within sales and the chance to influence your own salary. There is no cap on commission, which means you can earn really well – on top of your base salary! This position offers employment with placement at the office in Östersund.
We are looking for you who
Have a strong service mindset, are outgoing, want to provide the best possible customer experience, are goal-oriented, and love sales. You are a team player who wants to contribute to positive results and a good atmosphere. You are passionate about solving the customer's needs while keeping a focus on sales. You are honest, humble, and listen to the customer and their needs. You are also a motivating, loyal, and helpful person who supports others and solves problems efficiently.
Overall, you should solve the customer's case in the best possible way and deliver a world-class customer experience.
We want you to meet the following requirements:
- Fluent Swedish in speech and writing
- Basic computer skills
- Passed upper secondary school grades in Swedish A or 1 and English A or 5
- Previous experience in service and sales is considered an advantage
What we offer you
As Concentrix grows rapidly, there are, for you with the right drive, good opportunities for development with internal career prospects. We are today one of the largest providers of customer service in the world, but we aim to reach the top, and we would love to do that together with you! In this role, you also have the opportunity to earn unlimited commission, receive a generous wellness allowance of 3,500 SEK/year, work at a workplace covered by a collective agreement, and have the entire training period paid.
START: Early June, according to agreement
LOCATION: Östersund
EMPLOYMENT TYPE: Full-time employment. We apply a 6-month probation period.
HOURS: Varying during opening hours, Mon–Fri 08:00–18:00
We recommend that you submit your application immediately as we conduct a rolling selection of applications. The positions may be filled before the final application date.
Experience the best version of you!
We want to hear from you if this feels like the right step for you in your career! Apply today and join the 440,000+ game-changers around the world who have already become part of us at Concentrix!
Concentrix is an equal opportunity employer
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
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