Vacant job

We are looking for you who want to take the next step in your career! With an interest in clothing, administration, and service, you will become a key player in delivering a world-class customer experience and creating long-term customer relationships!

About the role ⚡

As a Customer Service Representative, your role is crucial for good customer experiences and successful service. You will receive order calls, emails, and chats where you help customers through engaged and meaningful service. Your interest in clothing will help you create well-adapted solutions for the customer's needs.

You will:

• Receive incoming customer calls and meet the customer's needs with professionalism and engagement.
• Work administratively with varied tasks such as email, chat, and case management.
• Offer adapted solutions to build valuable and long-term customer relationships.
• Work towards set goals and receive ongoing support and feedback from your manager.

What we offer 🙌

• Salary according to collective agreements via Unionen and Almega.
• Two weeks of paid training as well as continuous coaching and education in your role.
• Great opportunities for career development within the company.
• Wellness allowance.
• Modern office in an stimulating and active work environment with team activities and fun events to promote a good community!

We are looking for you who 👀

• Have an interest in service and are driven to develop within it.
• Are interested in clothes and have an eye for fashion!
• Have your sights on success – a driven and engaged star who wants to take their career to the next level!
• Enjoy collaborating to achieve common as well as individual goals.
• Are proactive and initiative-taking in your work performance and contribute to the team's development.

Previous experience in service is meritorious, but not a requirement – we give you the tools to succeed!

Requirements for the role

• Fluent in Swedish, both spoken and written.
• Good knowledge of English.
• Computer literacy.
• Completed upper secondary education.

Employment type and start date 🌞

• Start: According to agreement.
• Employment type: We initially offer employment based on need or summer temporary work with good opportunities for permanent employment for the right person.
• Working hours: We offer Monday–Friday 08:00–21:00 and Saturdays 09:00–15:00. The majority of shifts will be during weekdays, but we would like you to be flexible and able to work weekends.

Are you ready for the next step in your career? Don't hesitate – submit your application today! We look forward to hearing from you!