Vacant job

Have your friends told you that you have a knack for service? Are you motivated by doing that extra bit for the people you meet? If the answer to these questions is "Yes", we believe you are very likely our client's new Customer Experience Manager!

Barona has a proud partnership with Europeiska Motor, who is currently looking for another new star. In the role of receptionist at Europeiska Motor, you will hold the title of Customer Experience Manager. In this role, you will maintain the daily operations at Europeiska Motor's facilities – a job characterized by fantastic customer encounters, collaboration, and joy! You will also work at Europeiska Motor's switchboard, where you will be helpful in answering calls and administering bookings.

Job Description
As a Customer Experience Manager, you will, together with your team, own everything that happens in the showroom. You are the first person customers meet and you are responsible for guiding customers through the hall. You will ask questions to identify the customer's needs before handing them over to a salesperson on site. In addition to physical customer service, you will also work with more administrative tasks. The position is located in Rissne, so it is beneficial if you live nearby. In addition to your immediate team, you will work closely with other departments such as sales, delivery, and the service department.

Other tasks include:

• Organizing vehicles in the facility's car park
• Maintaining a consistently high visual standard in the showroom
• Answering the facility's telephone
• Parking inventory
• Inventory and purchasing of office supplies
• Handling test drives

Your Profile
Europeiska Motor always strives to deliver world-class physical and digital service. We therefore expect you to have a genuine interest in service and a passion for giving customers an unforgettable experience at every visit to the showroom. The role involves a lot of personal responsibility, which leads us to believe you have a good ability to structure and prioritize among daily tasks. You always work together with colleagues, both within your department and in close relation to other departments.

We also expect you to have:

• Class B driver's license
• Experience in customer service roles, such as retail

Offer
You will be employed by Barona with additional benefits via collective agreements. The position is a full-time job with working hours between 09:00 and 18:00. In addition, we are also looking for a part-time employee, where working hours may vary during weekdays and weekends. Weekend work takes place mainly between 11:00 and 15:00, and we can be flexible with the schedule to find solutions that suit you. This part-time role is ideal for you if, for example, you are studying and want to combine work with your studies. Upon starting, you will undergo training that provides knowledge about service and the customer's products.

Recruitment Process
The recruitment process includes interviews with both Barona and Europeiska Motor. Interviews are held on an ongoing basis, and the position may be filled before the final application date, so submit your application now!

Contact
If you have questions about the position, please contact [email protected] (mailto:[email protected]). We warmly welcome your application!

About Barona
Barona is an international group with offices in 10 countries. In Sweden, we have offices in Stockholm, Gothenburg, Malmö, Falun, and Strömsund, but we deliver solutions within competence supply throughout the country. We offer our clients a visionary and future-oriented partnership and our employees exciting opportunities at all stages of their careers. Since our start in Finland in 1999, our success has been built on the fact that our entire organization is customer-oriented and challenges traditional thinking regarding service offerings and business development. Through our focus on innovation and digitalization, we can always be at the forefront of modern recruitment. Read more here: http://barona.se/om-oss/ (http://barona.se/om-oss/)