IT Support Staff at the Total Defence Research Institute (FOI)

The Total Defence Research Institute (FOI) is a government agency conducting world-leading research in defense and security to support Sweden's military and civil defense. The research spans several areas, including underwater, cyber defense, space, electronic warfare, sensor systems, civil defense, CBRNe (chemical, biological, radiological, nuclear, and explosive materials), military platforms including weapons and protection, as well as security policy analysis. FOI's research plays a key role in building Sweden's defense capability.

Do you enjoy a job where no day is the same? Do you like combining technical problem-solving with contact with people? Would you like to be part of a service desk that makes a difference for the organization every day? Then FOI could be your new workplace! We offer a balanced work life, a developing work environment, and a socially important job!

About the Position

The role involves a lot of contact with our employees and includes providing support in IT-related issues both via phone and through physical visits on-site in the organization. The IT support functions as a central function within the agency and plays an important role in supporting the organization's users in their daily work. The job also involves collaboration with several different departments within the organization.

About the Unit

You will be part of the IT organization that belongs to the Research Support department.

Do you have the skill profile we need?

Requirements

• Completed upper secondary education, with a focus on modern IT, technology, or equivalent that is deemed comparable, or relevant work experience that the employer considers relevant for the position
• A genuine strong interest in IT and technology.
• You express yourself very well in both spoken and written Swedish and English
• We see that you who are applying are service-oriented and have good social skills. You meet users in a professional and accommodating manner and enjoy providing support in their daily work. You collaborate well with others and contribute to a good working atmosphere in the group. At the same time, you take responsibility for your tasks and drive them forward in a structured manner. You are communicative and have an easy time building trusting relationships within the organization. We will place great emphasis on your personal qualities.

Meritorious

• Previous experience in user support and technical troubleshooting.
• A well-developed ability to analyze problems and drive issues to a solution.

What do we offer you?

The Total Defence Research Institute (FOI) is a government agency conducting world-leading research in defense and security to support Sweden's military and civil defense. We offer a unique workplace where you have the opportunity to work on what is important for total defense and society as a whole. The research is applied both within defense authorities and among civil actors and plays a crucial role in building a relevant and effective defense capability.

We consciously work for a good working environment with a good balance between work and private life. In addition, we offer a range of benefits. Read more about what it's like to work with us: https://www.foi.se/jobba-hos-oss.html (https://www.foi.se/jobba-hos-oss.html)

The position is a permanent employment that may start with a six-month probationary period.

Do you want to be part of seeking answers for a safer world?

Welcome with your application in the form of a CV via the application button no later than April 13th!

For more information about the position, you are welcome to contact Angelique Girhammar. Union representatives are David Sundell (Saco-S) and Jonas Svefors (OFR/S – ST) All can be reached at 08-555 030 00.

As the employment is placed in a security class, Swedish citizenship is required. A security check with a background check will be conducted before employment according to the Security Protection Act (2018:585). For the security check, certified copies of the relevant education and service certificates will be requested.

FOI is an authority whereby submitted application documents become public documents that can be disclosed to outsiders upon request according to the Public Access to Information and Secrecy Act.

Offers from recruitment companies are not welcome.