Operations Manager at Smart Parkering Sverige AB

Smart Parkering Sverige AB currently manages parking supervision, operation, and management of garages and parking facilities. We do this on behalf of property owners, housing associations, and management companies. We provide smart, tailored digital and environmentally friendly solutions as well as the most customer-friendly platform on the market. We operate in several locations across the country with our headquarters in Stockholm.

With a focus on the environment and technology, we are creating the parking of the future!

Do you want to take the next step in your leadership career and help shape the future of parking solutions?

We are looking for a driven, clear, and development-oriented Operations Manager who wants to lead our operational activities and become a key person in Smart Parkering's continued growth journey.

This is the role for you if you have experience leading teams in operational activities — perhaps as a team leader, first-line manager, or similar — and are now ready for greater responsibility and a more strategic position.

About the role

As Operations Manager, you will have overall responsibility for the operations within our surveillance business and become an important part of the management team. You will lead our team leaders and parking attendants in several locations and work closely with the business as well as with the CEO and HR to develop work processes, structure, and quality.

You will be based at our office in Hallunda (Stockholm), and travel to our assignment locations will occur.

Your main areas of responsibility

Leadership & Operations

Lead, coach, and develop team leaders and parking attendants.
Ensure effective, high-quality, and well-planned operations and staffing.
Follow up and develop working methods for increased quality and productivity.

Process & Business Development

Work closely with management and HR to drive improvement and change initiatives.
Act as an internal business developer for the operations organization.
Prepare statistics, reports, and materials for development decisions.

Customer & Business

Be the link between our clients and the operational business.
Participate in the start-up of new assignments and ensure good customer satisfaction.
Follow up on contracts, quality, and goals.

Regulations, Work Environment & Procedures

Ensure compliance with collective agreements, laws, and internal policies.
Participate in systematic work environment efforts together with safety representatives.
Be responsible for key and equipment management within operations.

We believe you will succeed in the role if you

Have experience leading teams in operational activities — preferably from parking supervision, security, logistics, transport, safety, or similar industries.
Are confident in your leadership role, yet still curious, open to development, and eager to grow.
Have an interest in structure, quality, and how to build effective work processes.
Enjoy being present, communicative, and clear in your leadership.
Can switch between operational tasks and strategic responsibilities.
Have a good understanding of work environment, agreements, and personnel issues (or the willingness to learn more).

Requirements

Driver's license B

We offer you

A central role in a growing company with high ambitions.
The opportunity to influence and shape the future operations organization.
Close collaboration with engaged colleagues in a fast-paced environment.
Flexible working hours (core hours 09–15).

Other

The work is full-time, and the core hours of the business are between 09-15; outside of this, flexible hours apply.

The position starts with a 6-month probationary period. The work is based at our office in Hallunda but also involves travel to other locations where we have surveillance assignments.