Vacant job

Do you want a job where your commitment makes a difference? We are now looking for a star who wants to be part of our client's success journey in the pharmaceutical industry. Do you have experience in administration or customer support and enjoy talking on the phone? In the role of customer support, you will be a key player in creating happy customers and strong relationships. You will meet people where they are - via phone, email, and chat - and provide guidance, solutions, and top-notch service that makes customers feel secure and satisfied. We are looking for someone who is driven by helping others, who is curious about new challenges, and who always sees opportunities where others see problems. Does that sound like you? Start: week 25/26 End: week 33 Consulting assignment: Daytime, full-time, onsite Job Description As a customer support representative for our client, you will be a central part of an engaged team focused on creating a positive experience for every customer. You will act as an advisor and provide professional service via phone, email, and chat. You will work closely with customers and take on a varied role that requires a sense of service, problem-solving, and structure. * Handle incoming calls, emails, and chats where you meet each customer with a solution-oriented and friendly approach. * Listen to the customer's needs and guide them to the right solution while ensuring they feel heard and appreciated. * Responsible for registering and updating customer information in the system and ensuring that each case is closed correctly. * Assist customers with inquiries regarding invoices, product orders, etc. The role is dynamic and suits you if you enjoy working both independently and in a team. Qualifications We are looking for someone who enjoys working with people and has a strong sense of service. You have good communication skills and enjoy helping customers in a flexible and solution-oriented way. * You need to have work experience in customer support/customer service or administration. * Very good computer skills, preferably experience with some business system. * Good knowledge of Swedish and English, both spoken and written. Apply… …by registering your CV - preferably in Word format, as selection is ongoing. We do not accept applications via email, but if you have questions, feel free to call the responsible consultant manager Carl Henric Möller at 031 617235. In the consulting world, things often move quickly, so don’t wait to submit your application. Why Jeffersonwells? Jeffersonwells specializes in the supply of managers and specialists. We are one of the few companies that collaborate with businesses, government agencies, and organizations in both the private and public sectors throughout Sweden. Our consulting managers have extensive knowledge in your area. As a consultant with us, your career and development are always in focus. Our business is built on ensuring our employees thrive and develop. We offer a secure employment with collective agreements, monthly salary, insurance, pension plans, etc. Read more about what it’s like to be a consultant at Jeffersonwells: https://www.jeffersonwells.se/sv/karriar/konsult-pa-jefferson-wells