Your Workplace

The reception En väg in will become the First Line for Young People in Värmland, a centralized entry point and assessment reception.

This is where children and young people, aged 6 to 20, who show early signs of mental health issues can turn for an initial assessment with advice and support as an initial intervention, before any further actions are taken at the local reception where they are registered. Contact can also be made through guardians of the target group. With high accessibility and competence, we create increased security for children and young people and their families.

The reception En väg in represents an expansion of the current operations. A strengthened First Line for Young People is part of Region Värmland's prioritized investments and constitutes a central part of the long-term work to strengthen the mental health of children and young people with more accessible, equitable, and cohesive care for Värmland's children and young people.

Our mission is to offer easily accessible support early in mild mental health issues, before difficulties grow larger. Through advice, guidance, and early interventions, we meet young people according to their needs and ensure that the right support is in place at the right time.

The reception team at En väg in will consist of psychologists, social workers, medical administrators, and unit managers. We work in a cross-professional team where different competencies complement each other and are used according to the young person's needs, with a holistic perspective and collaboration at the core.

Together, we are building a new structure focused on accessibility, high competence, and collaboration. The patient contacts made at En väg in primarily occur digitally via phone and video link, in close collaboration with the county's local receptions and other actors such as schools, social services, and other care levels within the region.

As an employee at En väg in, you will have the opportunity to be involved from the start and influence and develop a new way of working, flows, and routines together with others in the team.

Your Mission

As a medical administrator with us, you will be a central part of the administrative work as we establish a unified entry point to the First Line receptions. You play an important role in patient safety and serve as support in a new structure and organization of the operations. Your tasks include receiving and handling referrals, calling patients for consultations or assessments, and managing waiting lists and other ongoing patient administration. Patient contacts at the reception occur remotely, via phone or link.

You work closely with both administrative and clinical staff and contribute to creating order, efficiency, and clarity in a new flow. The role gives you the opportunity to be involved from the start and influence how we build and develop an administrative way of working that works for both patients and staff. The reception for En väg in is expected to be operational by early autumn 2026, and before that, your tasks will involve getting to know the operations to help develop routines and structures in collaboration with a working group consisting of treating staff, unit managers, and operational support.

Your Responsibilities Include:

• Supporting the treatment team with administrative processes
• Managing referral administration
• Coordinating and quality assuring flows in administrative and digital systems
• Contributing to the development of routines and working methods
• Receiving incoming contacts and contributing to a professional patient meeting
• Ensuring accurate record-keeping according to applicable regulations
• Being a supportive collaboration function towards care neighbors
• Communicating with the target group regarding administrative issues

Your Skills and Competencies

We are looking for someone with relevant education as a medical administrator or medical secretary and experience in referral handling and patient administration who wants to help build a new reception for Värmland's children and young people. You are confident in your professional role and enjoy taking responsibility and finding solutions in everyday situations and sustainable developments.

You have good communication skills and work in a structured manner while being flexible and driven. We value your ability to collaborate and contribute to a positive climate in the workgroup and in contact with our target group of children/young people, guardians, and First Line collaboration partners. Your ability to see opportunities and create effective structures and flows is a strength in the role. You have experience working in Cosmic. Experience in development work is an advantage as the medical administrator will play an important role in shaping and coordinating administrative working methods at the reception.

We Offer You:

• A meaningful assignment where you get to build new from the ground up.
• The opportunity to influence working methods and routines.
• A team characterized by collaboration and respect for each other's competencies.
• Individual introduction and support in the role.

About Region Värmland

We exist to ensure that everyone living here feels good and for our region to be attractive and competitive. We make a difference in healthcare, dental care, public transport, regional development, and culture and education. We meet people in life's greatest moments and in all those everyday moments in between. Our vision is world-class quality of life. Read more about what it is like to work with us (https://regionvarmland.se/regionvarmland/jobb-utbildning--forskning/jobba-med-oss/vara-formaner) and follow us on social media.

Do you also want to work for everyone in Värmland? Welcome with your application.

Other

In connection with a possible employment, we may ask you as an applicant to provide an extract from the police's criminal record. Before employment in psychiatric care, care of the disabled, or care of children or young people, the employer conducts a check in the police's suspicion and criminal record. A result in this register may affect your ability to be employed.

If you have a protected identity and wish to apply, we ask you to contact the HR Competence Supply Unit via the Region's switchboard at 010-831 50 00. You will then receive assistance in submitting your application without it being handled in Varbi. Please remember to only include information that is relevant to the current position.

In preparation for the recruitment process, Region Värmland has taken a stance on recruitment channels and marketing. We therefore decline all offers of advertising and recruitment assistance in connection with this advertisement.