Vacant job

Are you a sharp and experienced IT technician who is passionate about designing and implementing modern cloud solutions from scratch? At Norteam, you will work at the forefront of technology with Microsoft's entire ecosystem and become a key player in a team that lives by the motto 'IT can be more'.

About the position

Norteam is not just an IT company – they are a team of dedicated people who are passionate about making a difference. With Microsoft's ecosystem as a foundation, Norteam helps businesses become smarter, safer, and more sustainable. Their culture is characterized by allowing you to be yourself, grow, and have fun at work. Norteam's vision is simple: IT can be more – and it is adhered to every day.

Norteam is one of Sweden's fastest-growing IT companies, a fact that brings natural challenges but also fantastic opportunities. All colleagues are key players in their respective roles. Everyone has the opportunity to – and is expected to contribute to technology & service packaging, business development, and sales – and not least, to culture & long-term company building.

You are offered

• A dynamic and developing environment with engaged colleagues
• Joint activities, competitions, and an annual conference trip abroad
• The freedom to choose the tools you need to succeed
• Your own gym, wellness benefits, and generous social areas in the office
• Occupational pension, parental salary, and health insurance
• The opportunity to influence and be part of Norteam's growth journey

Job responsibilities

As an IT technician in cloud - M365 & Azure, you play a crucial role in ensuring stability, security, and efficiency in their IT services. You work with advanced troubleshooting, optimization, and improvement of customers' cloud and network infrastructures, particularly within Microsoft 365 and Azure. Internally at Norteam, the role is called Senior CloudOps Engineer, and you will become an important knowledge resource and mentor for the Cloud Operations team and others within the management and development organization at Norteam.

You have a proactive responsibility to identify and implement improvements in the IT infrastructure, with a particular focus on automation and security. You collaborate closely with the CTO to ensure that their services are scalable, efficient, and cost-effective. You also contribute to ensuring that the organization's IT environment meets security standards and regulations, and participate in security audits and threat analyses. You are also expected to contribute to the ongoing work regarding how Norteam packages their products and services to customers. You have your ear to the ground and are expected to contribute with market analysis and knowledge of new technology.

Below is a selection of tasks you can expect in the role:

• Design, implement, and optimize Azure and Microsoft 365 services
• Manage solutions within PaaS (Platform as a Service) and IaaS (Infrastructure as a Service), including Azure VM, Azure Virtual Desktop, Azure Kubernetes Service (AKS), Azure Container Apps, etc.
• Drive improvement projects within cloud, network, and IT security
• Develop and implement automation solutions for operations and management
• Act as a technical expert and support for IT support and infrastructure teams
• Be responsible for troubleshooting and handling complex technical incidents
• Support security work through security optimization and compliance with policies, including implementing and managing Azure Policy, RBAC, and Workload Identity Federation
• Collaborate with vendors and partners during technical installations and projects
• Test and evaluate new technical solutions to ensure innovation and development

We are looking for someone who

• Has experience with various public cloud environments (Azure/AWS/GCP)
• Holds certifications such as AZ-104, AZ-204, and AZ-305
• Has experience with M365 solutions such as Intune, security, and identity management
• Has experience with various network solutions
• Has experience developing and packaging new products & services
• Has experience with Azure Landing Zones, Infrastructure as Code (Terraform, Bicep)
• Possesses very good Swedish and English, both spoken and written

It is also a merit if you have

• Experience with data migration
• Experience with monitoring & alert management such as NOC and/or SOC
• Experience with Automation & scripting
• Experience with Certificate management & PKI
• Experience with ITIL processes, primarily Change Management

You are a senior IT technician with at least five years of experience in driving, developing, and maintaining complex cloud environments, with a focus on Azure. You are likely the person others turn to for advanced troubleshooting, optimization, and improvement of cloud and network infrastructures. You are self-driven and proactive with a solution-oriented mindset.

You take significant personal responsibility and contribute to continuous improvements within your area of expertise. You take initiative, identify tasks & needs of Norteam's customers, and are skilled at structuring and prioritizing your work. We also believe that you have a business acumen and holistic view that creates conditions not only to work technically but also to contribute to the development of Norteam's products & services within Microsoft Cloud.

We also value curiosity & a desire for development – a drive to develop your skills, apply new knowledge in practice, and inspire colleagues by sharing insights and ideas.

Our recruitment process

This recruitment process is handled by Academic Work, and our client's request is that all questions regarding the position be sent to Academic Work.

We apply ongoing selection and will remove the ad when enough candidates have reached the final stages of the recruitment process. When applying, a CV is requested. A cover letter is not used as a selection method and therefore does not need to be attached. The recruitment process includes two selection tests: a personality test and a cognitive ability test. The tests are a tool to find the candidate with the highest potential for the position and to promote equality, diversity, and a fair recruitment process.