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Receptionist at Västra Götalandsregionen

VÄSTRA GÖTALANDSREGIONEN

12 days left
to apply for the job

About the Organization

With us, you will find a workplace that works every day to create a safe and welcoming environment for patients and visitors.

We are located in the hospital's entrance area and are often the first point of contact for those visiting or attending a scheduled medical appointment. Here, we value collaboration, professionalism, and good service.

About the Job

As a receptionist, you will be part of a team of four responsible for receiving and guiding visitors before their hospital visits. The job includes:

  • receiving and registering patients
  • providing professional service as an entrance host
  • ensuring that patients and visitors are directed to the correct reception, department, or location
  • answering questions and providing clear information
  • contributing to a welcoming and structured environment in the entrance and reception area

The work is varied and involves many contacts both internally and externally. The pace can sometimes be high, and the role requires you to manage multiple systems simultaneously while remaining calm even in more challenging situations.

About You

We are looking for someone who:

  • has completed upper secondary education
  • has experience from similar tasks within reception, service, or administration
  • has very good IT skills and is comfortable working in multiple systems at the same time
  • has a strong sense of service and a professional attitude
  • meets patients, visitors, and colleagues with respect and calm even in stressful or difficult meetings

You thrive in a role where you can be the face of the organization and create structure and safety for those you meet.

Recruitment Process

We use tests as part of the selection process.

In this process, we do not request a personal letter; instead, we would like you to answer a number of questions when you register your application. Please remember to answer thoroughly as we make our first selection based on your responses.

Welcome with your application!

Property, support, and service is Västra Götalandsregionen's own service organization and property manager that ensures things work as they should. We take care of property operations, ensure that all employees are paid, that premises are cleaned, and that assignments within the region are staffed with specialist competence. We want to work closely with those we support because we believe that together we can make a difference. With openness and a focus on development and collaboration, we strive for a good life in Västra Götalandsregionen.

About Västra Götalandsregionen

Västra Götalandsregionen exists for the people of Västra Götaland. We ensure that there is good healthcare for all. We work for sustainable development and growth, a good environment, improved public health, a rich cultural life, and good communication throughout Västra Götaland.

Västra Götalandsregionen actively works to digitize more working methods. To be part of the digital transformation, you bring basic skills and can use digital tools and services. You can search for information, communicate, interact digitally, are risk-aware, and have the motivation to participate in development to learn new things. Västra Götalandsregionen places all permanent employees in reserve.

If you want to know more about Västra Götalandsregionen, you can visit our introduction for new employees at the link here (https://www.vgregion.se/introduktion). You can also read more in the presentation here (https://mellanarkiv-offentlig.vgregion.se/alfresco/s/archive/stream/public/v1/source/available/sofia/rs4011-467070786-672/surrogate).

Application

Västra Götalandsregionen prefers that you register your application via the recruitment system. If you as an applicant have questions about the advertised position or for specific and special reasons cannot register your information in a public system - please contact the contact person for the respective advertisement.

To staffing, placement, and recruitment companies and to you as a seller: We kindly but firmly request no direct contact with staffing, placement, and recruitment companies as well as other external actors and sellers of additional job advertisements. Västra Götalandsregionen has contracted agreements.

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