Vacant job

Job Responsibilities

Do you want to be part of continuing to develop a new function within the Administration for Support Services?

From May 1, 2025, we launched a new function - the on-call management - which provides support to the entire administration outside office hours.

As an on-call manager, you will be a key person in this operation and responsible for work leadership as well as making urgent managerial decisions during evenings, nights, and weekends.

You will lead and support care staff, as well as make decisions about personnel resources to ensure that work during on-call hours follows the organization's guidelines and is met according to needs. The on-call management is also the Administration's ISK (direction and coordination contact), which means that you, as the on-call manager, are the first contact and prioritization responsible in the administration's contact chain for crisis management. Another important part of the work is to prioritize urgent alarms for the night organization at night and to coordinate short-term recruitment for the area of Personal Support (personal assistance, escorting, contact persons) during the day.

We are looking for an on-call manager who wants to work nights. If you want to make a difference for our users and contribute to the development of a new and important function, we look forward to your application.

Qualifications

We are looking for someone with relevant education in social work, health and care, or other education that the employer deems equivalent. A post-secondary education at the university level, such as a social work program, nursing, or behavioral science education, should correspond to at least 180 higher education credits (3 years of university studies).

You should also have at least 2-3 years of experience working in similar operations, such as on-call operations, social services, health and care, or crisis management. Since communication is an important part of the work, you must have good knowledge of the Swedish language, both spoken and written. Those who do not meet the qualification requirements in Swedish 1 or Swedish as a second language 1 may be offered to take a language test through the test user Educateit.

Experience in scheduling and knowledge of the systems Time Care Planning and Time Care Pool is an advantage. Since the work requires good structure, planning, and the ability to handle demands without losing focus, we prefer that you have previous experience in leadership or managerial roles.

You should be self-sufficient and able to make decisions within the framework of your assignment without relying on others, as well as take responsibility for driving the work forward.

As a person, you are structured and organized, with the ability to plan, prioritize, and follow up your work effectively. You have the courage to make decisions in pressured situations and can balance the demands placed on you without losing focus on the task. You are calm and secure in difficult situations and show respect and consideration to everyone you meet, even when the pace is high.

Other

Selection begins during the application period, and interviews are conducted continuously.

In this recruitment, you will answer a number of questions where you can describe your knowledge in the area instead of sending a personal letter.

The City of Gothenburg actively works to promote equal rights and opportunities and to counteract discrimination. As an employee in the administration for support services, we offer you:

• Secure employment with good employment conditions
• Full-time with the possibility of part-time
• Introduction upon hiring
• Professional development
• Wellness grants, bicycle grants, and other discounts and offers

We only accept applications via our recruitment system in accordance with GDPR.

If you have protected personal information, you should NOT apply through the system but contact the responsible recruiting manager for handling your application.

Appointment will take place provided that the position does not need to be claimed in the administration or the city's restructuring work.

To those representing staffing and recruitment companies: For this recruitment, we have chosen recruitment channels and do not wish to receive offers of competence mediation, advertising, or recruitment assistance.

About Us

We are all different. We are also alike and have the same right to a safe home, meaningful employment, and to feel valuable. With the right conditions, we can grow, develop, and participate in society on our own terms.

Within the administration for support services, we provide support, service, and care to children and adults with disabilities and create opportunities for them to live a good and independent life, like everyone else.

With 6,200 dedicated employees, we are Sweden's largest support services administration. We work, among other things, within housing with special services, daily activities, housing support, personal support, and child and short-term housing.

Do you want to contribute to a more inclusive society? Welcome to us!

You are Gothenburg