Unit Manager at the Swedish Social Insurance Agency

Every year, the Swedish Social Insurance Agency makes 21 million decisions that affect people's lives and society as a whole. We disburse approximately 260 billion SEK each year. It is everyone's tax money that we manage. This is a significant responsibility. Therefore, we thoroughly examine each case, adhere to laws and regulations, inform and guide, care, and show compassion. This is a job for those who want to take responsibility. Welcome to the Swedish Social Insurance Agency.

As a unit manager, you create conditions for your employees to meet our assignments within our Partner Operations. By partners, we mean other authorities, employers, and municipalities, for example. Your employees interact with our partners via phone, email, and case management.

You create conditions for your employees to be able and willing to take significant responsibility for both the team's results and their own development.

Close Leadership, Change, Sustainable Workplace

As a unit manager, you are the leader closest to the employees and the operations. You are responsible for leading and driving the daily work based on the department's assignments and goals, where the state value base permeates your work. Through your leadership, you convey clear expectations, follow up on goals, and provide your employees with the right conditions to take their responsibility. You have personnel and work environment responsibility as well as results and follow-up responsibility for the teams in your unit.

Your unit consists of about 20 employees working with Customer Meetings and is located in Gothenburg. Through close leadership, you create the predictability, security, and sustainability necessary for employees to take their responsibility and meet the need for change.

As a unit manager, you support the area manager and are part of the area's management group, which consists of 11 people, where you contribute with your expertise and commitment. You adapt and exercise your leadership in a way that creates conditions for employees to use their judgment and competence.

The position involves handling confidential information, which places high demands on proper management. Therefore, it is important that you, who will work with us, have a high security awareness.

This is a job for those who want to take responsibility.

We are looking for someone who

• has a university degree or experiences and qualifications that can be deemed equivalent
• has good leadership skills
• promotes others' professional and personal development
• works to achieve goals and results, follows up on the effects of their own and others' activities
• has a systematic approach to work
• collaborates effectively with others to achieve common goals
• has good self-awareness and is stable as a person, fostering a trust-building work climate
• promotes mutual dialogue, is attentive, and adapts their communication according to needs and situations.

It is advantageous if you

• have experience in operational leadership in a similar organization
• have experience in coaching leadership and leading through change
• have experience in production management and customer service
• have experience in leading teams
• have experience in planning your operations in collaboration with remote colleagues.

We place great importance on your personal qualities.

Other

A position, permanent, full-time, with start date according to agreement. A probationary period may be applicable. In accordance with the Swedish Social Insurance Agency's security guidelines, background checks will be conducted in this recruitment. Possibility for remote work exists if the work allows. In this recruitment, psychological tests may be used as part of the selection process. Location: Gothenburg

Would you like to know more about the Swedish Social Insurance Agency as an employer? Visit fk.se/jobbahososs (https://fk.se/jobbahososs)

Contact Persons

Manager: Anna Müller, 010-111 53 31 (for questions about the position). HR Specialist: Emil Jarengrim, 010-116 79 49 (for questions about the recruitment process). ST: Daniel Källström, 010-119 61 29, Saco-S: Henrik Schornack, 010-112 48 17, Seko: Johanna Grundström, 010-115 30 44.

Application

Welcome with your application by February 22, 2026. Please upload your degree certificates, grades, and references along with your application.

If you have protected personal information or no access to BankID, call the HR specialist named in the ad for assistance in submitting your application.

In everything we do, we act based on the principle of the equal value of all people, legal certainty, and good service.