Vacant job

We are on an unstoppable journey and are now looking for you who want to help us make our customers happier!

As a Quality & After Sales Administrator, you are a central force in the Quality & After Sales Support team’s work. Your main task is to coordinate and drive actions regarding quality issues – from start to finish – together with Purchasing, Quality, After Sales, Central Warehouse, Supply Chain, Global Sourcing, the sales organizations, and our suppliers.

Cross-functional collaboration is crucial for success in this role. You plan, lead, coordinate, and communicate about quality issues and the next steps – while ensuring that we receive the correct compensations from suppliers. You are also responsible for ongoing administration and careful follow-up of the actions. The goal is to handle quality issues as efficiently as possible throughout the organization while maximizing supplier compensations or minimizing our costs.

You will be part of the Quality & After Sales Support team, which drives and develops the support function within Q&AS to strengthen other functions. The team’s responsibilities include, among other things, after-sales preparation for new products, after-sales support to stores and customer service, handling of compensation and insurance cases, supplier complaints, as well as registration of product information and producer responsibility to authorities and other organizations.

You report to the Quality & After Sales Support Manager.

What’s in your CV?

We are looking for someone with experience in administrative work, preferably from a similar role. You are proficient in English, both spoken and written, and experience from administrative work in an international workplace is an advantage. High computer literacy with good knowledge of Excel is a must as you will be working daily with business and follow-up systems.

Who are you?

Are you a person who enjoys providing excellent service and always meets others with a professional and friendly demeanor? Do you like to collaborate cross-functionally and find it easy to build good relationships throughout the organization? Are you someone who takes initiative when you see something needs to be done? Do you enjoy driving issues forward and finding smart solutions that make things easier for you and your colleagues?

Do you have a keen eye for detail and create structure, order, and oversight? Then you might be exactly the person we are looking for — a positive, engaged team player who contributes energy and a desire to make a difference with us at Jula.

What do we offer?

Our unstoppable journey means change – and we welcome your thoughts and ideas! From the tasks you perform to how we develop our business, your opinions, efforts, and new ideas matter. With us, you have the opportunity to be part of an international company where you can grow and develop. We offer a dynamic work environment with a lot of heart and a strong team spirit.

The position is a full-time temporary position for one year with a desired start date of 2026-05-01. Location: Jula’s headquarters in Skara. Jula has a collective agreement with Unionen for white-collar workers. The application deadline is 2026-03-15, but interviews will be conducted continuously and can be filled as soon as possible.

Questions?

If you have questions about the position, please contact the Quality & After Sales Support Manager, Erik Svedén at [email protected].